Coordinator, Human Resources

AM GENERAL LLC; Mishawaka (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

AM General, in Mishawaka, Indiana, is seeking an HR Generalist to support HR processes across locations, ensuring policy compliance and timely data management.

You will administer the HRIS, generate analytics, manage attendance in a unionized environment, and partner with leadership to apply the CBA and resolve employee relations matters. The role demands strong communication, organizational skills, and proficiency with Microsoft Office and HRIS tools; experience with CBAs is a plus.

Qualifications

• Bachelor’s degree in HR, business, or related field.
• 2+ years in human resources.
• Experience with CBAs and labor relations.
• Experience supporting unionized environments.
• Strong communication and organizational skills.
• Proficient in Microsoft Office and HRIS tools.

Responsibilities

• Support HR processes across Indiana locations.
• Administer HRIS/HCM systems.
• Develop HR reports and analytics.
• Oversee attendance and disciplinary actions in a unionized setting.
• Provide HR customer service and respond to inquiries.
• Assist with i-9 documentation.
• Coordinate leaves of absence and FMLA.

Skills

HRIS experience

Union relations

Communication skills

Data analysis

MS Office

Education

Bachelor's degree in HR-related field

Tools

UKG HRIS

Power BI

MS Access

Job description

INTRODUCTION TO AM GENERAL

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith! We are Responsive We have Integrity We are Dynamic We exhibit Excellence

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Support and facilitate human resources processes across Indiana locations, ensuring consistency and compliance with company policies, procedures, and the Collective Bargaining Agreement (CBA)
• Administer the HRIS/HCM system, maintaining accuracy, integrity, and timeliness of employee data and transactions
• Develop, modify, and generate HR reports and analytics using UKG Business Intelligence/People Analytics, MS Access, Power BI, and Excel to support business decisions
• Oversee hourly attendance and disciplinary processes in a unionized environment, ensuring progressive discipline is administered in accordance with company policy and CBA guidelines
• Track, analyze, and report attendance trends on a daily and monthly basis; provide guidance to leadership regarding contract compliance and corrective action
• Coordinate and administer hourly leaves of absence and FMLA, ensuring compliance with federal, state, and collectively bargained provisions
• Manage hourly incentive programs in alignment with contractual obligations
• Serve as an HR point of contact for union-related matters, including contract interpretation, grievance support, documentation preparation, and participation in investigatory meetings as needed
• Partner with management and union representatives to ensure consistent application of the CBA and to promote positive labor relations
• Provide HR customer service support by responding to employee inquiries, facilitating badge generation, and assisting with employee self-service requests.
• Processes i9 Documentation.
• Assist with HR communications and employee notifications to ensure clear and consistent messaging
• Create and process departmental purchase orders and invoices in accordance with company procedures

KNOWLEDGE and SKILLS:

• Bachelor’s degree in human resources, business administration, or a related field preferred; equivalent combination of education and experience will be considered
• Minimum of two (2+) years of human resources experience preferred
• Experience supporting unionized environments, including working knowledge of collective bargaining agreements (CBAs), grievance procedures, and labor relations practices
• Demonstrated experience partnering with leadership on employee relations matters, investigations, disciplinary actions, and contract interpretation
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills with the ability to build effective working relationships at all levels
• Exceptional organizational skills with strong attention to detail
• Solid working knowledge of human resources principles, practices, and procedures
• Proven ability to manage multiple priorities in a fast-paced, dynamic environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with HRIS systems such as UKG, UltiPro, Kronos, or ADP preferred

PHYSICAL EFFORT

• Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Hearing: must be able to regularly hear well enough to communicate

WORKING CONDITIONS

• Physical Location: This position operates between an office and manufacturing plant environment and is often assigned to a specific shift or hours. The Employee must be able to perform job functions in an environment with varying difficult work conditions such as extreme cold, heat, inclement weather, at heights, and/or while exposed to constant/intermittent loud noises
• Teamwork: This position will work with others to ensure efficiency in the workplace
• Listening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accurately
• Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
• Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line
• Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important

TRAVEL REQUIREMENTS

No travel required

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.