Coordinator for Retention and Academic Success

Saint Peter's University; Jersey City (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Tuition Remission

Health insurance

Retirement plan

Paid time off

Job summary

Saint Peter’s University is seeking a Coordinator for Retention and Academic Success to support student achievement and persistence within the Academic Affairs division. Responsibilities include advising, planning, testing coordination, and data-driven retention initiatives.

The role requires collaboration with students, faculty, and staff and may involve evening/weekend events as part of recruitment and retention efforts.

Qualifications

• Bachelor’s degree required in a related field.
• Master’s degree in student affairs, higher education, data analytics, or business admin required.
• 1–3 years of experience in academic advising, student support, or retention services.
• Experience advising diverse students, including those with disabilities or from underrepresented backgrounds.
• Strong verbal and written communication and presentation skills.
• Proficiency with educational technology and platforms like Colleague, EAB Navigate, MS Office.
• Ability to work both independently and collaboratively.

Responsibilities

• Provide comprehensive academic advising using academic management systems to guide students toward degree completion.
• Design and implement individualized academic plans aligned with students' personal and career goals.
• Coordinate academic placement testing and ensure compliance with institutional standards.
• Monitor students’ academic progress and coordinate early intervention for at‑risk students.
• Oversee office student worker supervision.
• Collect, analyze, and interpret student performance data to identify trends and inform retention strategies.
• Develop and manage digital outreach, marketing, and recruitment campaigns to promote advising services.
• Represent the department at orientation programs, recruitment events, and retention initiatives, including evenings and weekends.

Education

Bachelor's degree

Master's degree

Organizational skills

Communication skills

Interpersonal skills

Data analysis

Presentation skills

Tools

Colleague

EAB Navigate

Microsoft Office

Job description

About Saint Peter’s UniversitySaint Peter’s is one of 27 Jesuit colleges and universities in the United States. Established in 1872, the University blends a unique learning experience shaped by rigorous academics, internships that provide real-world experience, community service, and a genuine, caring community that supports alumni long after graduation. Saint Peter’s offers more than 50 undergraduate majors as well as master’s level and doctorate programs.Saint Peter’s University’s diverse campus community, collegial and inclusive culture, and commitment to excellence, education, innovation and community engagement contribute to our success and ensures our employees flourish. The University merges quality academics, distinguished and exceptional faculty and staff, and modern facilities to engage and challenge its 4,000 students who share in the desire to shape the future through insight, intellectual exploration, discernment, and community service and engagement.Job Summary:The Coordinator for Retention and Academic Success is a key member of the Academic Affairs division and serves as a primary support for student academic achievement and persistence. Reporting to the Dean of CASE, this position works collaboratively with students, faculty, and staff to develop strategies that promote student retention and overall academic success.Essential Duties and ResponsibilitiesProvide comprehensive academic advising using academic management systems to guide students toward successful degree completion.Design and implement individualized academic plans aligned with the students personal and career aspirations.Coordinate academic placement testing and ensure compliance with institutional and state standards.Monitor students’ academic progress and coordinate early intervention initiatives for students identified as at-risk, fostering persistence and success.Oversee office student worker supervisionCollect, analyze, and interpret student performance and engagement data to identify trends, forecast challenges, and inform retention strategies.Develop and manage digital outreach, marketing, and recruitment campaigns to promote advising services and increase student engagement.Represent the department at orientation programs, recruitment events, and retention initiatives, including occasional evening and weekend commissionsSalary Range: $50,000 - $55,000Benefits:Along with a competitive salary, we provide a robust benefits package to support your health and future goals.Key Benefits Include:Paid Time Off: Paid holidays, personal days, vacation, and sick leaveHealth Coverage: Health insurance, dental insurance, and vision insuranceLife Insurance: Employer-provided life insuranceLife & Disability Insurance: Voluntary life and voluntary disability coverageRetirement Savings: 401(k) plan with Roth and Traditional optionsTuition Remission: An attractive tuition remission policy for employees and their dependentsAdditional Perks: Employee Assistance Program (EAP), Voluntary Legal plan, FSA and moreThe well-being of our employees is a priority for our University, and we are committed to promoting your success and well-being.Required Qualifications:Organizational, communication, and interpersonal skills.Ability to work independently and collaboratively in a dynamic environment.Commitment to community engagement, service, leadership development, or related work.Additional Qualifications and Competencies:Proficiency in educational technology and academic platforms such as Colleague, EABNavigate, Microsoft Office Suite, and communication/collaboration tools.Experience with data analysis, management, and reporting.Strong verbal and written communication and presentation skills.Experience advising students, particularly those with disabilities or from underrepresented backgrounds.Ability to identify student behavioral trends and communicate findings effectively.Commitment to diversity, equity, and inclusion; demonstrated use of data to promote equitable student outcomes.Exceptional attention to detail and a strong commitment to accuracy and confidentiality.Ability to participate in occasional evening or weekend recruitment and retention events.Fluency in a language other than English is preferred.Education and Experience:Bachelor’s degree in a related field required.Master’s degree in student affairs, higher education, data analytics, or business administration required.1–3 years of related experience in academic advising, student support, or retention servicesPreferred Qualifications:Experience developing and maintaining community partnerships.Experience working directly with community-based organizations.Familiarity with service-learning, civic engagement, volunteer management, or leadership development programs.Working Conditions:This is a full-time, on-campus position.Must be able to perform the essential functions of the position with or without reasonable accommodation.Physical Requirements:This position requires the ability to sit for extended periods, use a computer and other office equipment, and communicate effectively in person and by telephone. The employee may occasionally need to stand, walk, bend, reach, and lift or carry office materials weighing up to 10 pounds.