Coordinator Emergency Transport - EMS Dispatch

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 42,000 - 63,000; Full time

Job summary

Allegheny Health Network is seeking a qualified EMS communications coordinator to manage ground and air notifications for incoming ambulances and to dispatch teams within WPAHS facilities. The role requires completing an EMT program and possessing EMT/Paramedic licensure or EMS Compact Privilege to practice in Pennsylvania, with dispatch experience preferred.

The position involves data entry for all communication center activities, coordinating with security staff, and monitoring safety across

Qualifications

• Must complete EMT program.
• EMT or Paramedic license or EMS Compact Privilege to Practice in Pennsylvania at EMT or Paramedic level.
• Dispatching experience for an EMS agency or emergency operations center preferred.

Responsibilities

• Coordinate and direct ground and air notification for incoming ambulances.
• Coordinate and dispatch specialty teams within WPAHS facilities.
• Enter data for all activities in the communication center.
• Provide direct communication to security staff and dispatch officers when indicated.
• Monitor safety and security for areas of responsibility.
• Perform other duties as assigned.

Skills

EMT program

EMS license/privilege

Dispatch experience

Education

EMT/Paramedic license

Job description

Company: Allegheny Health Network

Job Description

This position is part of union SEIU-E

There are (2) positions available

GENERAL OVERVIEW

Coordinates communications from EMS providers and referral agencies to appropriate areas with WPAHS.

ESSENTIAL RESPONSIBILITIES

• Coordinates and directs ground and air notification for incoming ambulances.(20%)
• Coordinates and dispatches specialty teams within WPAHS facilities.(15%)
• Enters data for all activities performed within the communication center.(25%)
• Provides direct communication to security staff and dispatches officers when indicated. (15%)
• Monitors safety and security for areas of responsibility.(25%)
• Performs other duties as assigned or required.

QUALIFICATIONS

Minimum

• Completion of an EMT program
• EMT or Paramedic license or EMS Compact Privilege to Practice in Pennsylvania at the EMT or Paramedic level

Preferred

• Dispatching experience for an EMS agency or emergency operations center preferred.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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