Coordinator/Driver helper

DSV Air & Sea Inc.; Burbank (WA); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

Health benefits

Flexible scheduling

Training provided

Job summary

DSV Air & Sea Inc. is hiring a Driver Helper in Burbank, USA. This role involves assisting the driver with the delivery and installation of sensitive equipment, ensuring safe and compliant handling.

The ideal candidate will have experience in delivery or warehouse operations and must demonstrate a commitment to safety and customer service. Opportunities for overtime are available as required, alongside adherence to DSV’s high operational standards.

Qualifications

• 1-2 years of experience in delivery or warehouse operations preferred.
• Ability to safely handle sensitive equipment during delivery.
• Experience with Proof of Delivery (POD) systems preferred.

Responsibilities

• Assist in the loading and unloading of equipment.
• Support installations of server systems at DCO sites.
• Complete and verify POD documentation for accuracy.

Skills

Strong commitment to safety

Customer-focused demeanor

Problem-solving skills

Ability to interpret SOPs

Proficiency in English

Tools

Manual material handling equipment

Job description

DSV - Global transport and logistics

Location: USA - Burbank, Rws Rd.

Division: Road Transport US

Job Posting Title: Driver Helper

Time Type: Full Time

Summary

The VAD Driver Helper is responsible for supporting the safe, compliant, and precise delivery and installation of sensitive, high‑value equipment from warehouse locations to Data Center Operations (DCO) sites. This role requires the ability to operate effectively within active construction and data center environments while maintaining strict adherence to safety protocols and operational procedures.

This position goes beyond traditional delivery support, serving as a critical extension of DSV's operational and customer service standards. The VAD Driver Helper is expected to provide white glove service, maintain a professional presence, and actively support installation activities, including working in confined spaces and varied physical positions, while ensuring accuracy, safety, and efficiency throughout the delivery process.

Duties & Responsibilities

• Assist the driver with deliveries from warehouse locations to Data Center Operations (DCO) sites
• Support loading, unloading, and securement of freight to ensure safe transport
• Assist with installation and placement of server systems and sensitive equipment using provided tools and procedures
• Perform installation support activities, including working in confined areas and positioning equipment accurately
• Complete and verify Proof of Delivery (POD) documentation and ensure shipment accuracy
• Maintain a professional appearance and adhere to required uniform and PPE standards
• Communicate effectively with drivers, team members, site personnel, and management
• Identify and escalat operational issues, delays, hazards, or compliance concerns promptly
• Operate safely within active construction sites, data centers, and controlled environments
• Maintain high standards of safety, customer service, and adherence to DSV policies
• Travel to other U.S. locations as required based on operational needs.
• Work flexible schedules, including weekends and approved overtime, in alignment with business demands.
• Perform additional duties as assigned to support VAD operations.

Qualifications & Experience

• Minimum 1-2 years of experience in delivery, warehouse operations, moving/installation services, or similar physically demanding roles preferred
• Experience supporting white glove deliveries, data center logistics, or high‑value/sensitive equipment handling strongly preferred
• Demonstrated ability to safely handle, move, and position large, heavy, and fragile equipment in controlled environments
• Experience using manual material handling equipment (e.g., pallet jacks, dollies, lift assists)
• Ability to interpret and follow standard operating procedures (SOPs), installation instructions, and site‑specific requirements
• Basic familiarity with Proof of Delivery (POD) systems, handheld devices, or digital tracking tools preferred
• Experience assisting with IT/server rack installation or technical equipment setup preferred (training provided)

Skills & Competencies

• Strong commitment to safety, compliance, and operational excellence
• Professional, customer‑focused demeanor
• Ability to work both independently and in team‑based environments
• Strong situational awareness and problem‑solving skills
• Ability to follow detailed SOPs, safety procedures, and manifests
• Proficiency in English (read, write, and communicate effectively)
• Ability to use handheld devices or digital POD/freight tracking tools

Physical Demands

• Frequently carry, push, or pull freight weighing 1–125 pounds
• Lift 50+ pounds repeatedly throughout the shift
• Stand and walk for extended periods on surfaces such as concrete, metal, or construction flooring, which may be uneven or slippery
• Frequently reach at, above, and below waist level to handle freight and equipment
• Frequently squat, kneel, crouch, bend, and twist to position and secure freight
• Perform installation support activities requiring work in confined spaces and prone positioning
• Climb in and out of trucks and trailers multiple times per shift while maintaining balance
• Use manual tools and equipment safely and effectively

Work Environment

This position requires extended periods of standing and walking, as well as time spent inside a truck cab during transport, and frequent lifting, carrying, pushing, and pulling of freight using equipment such as pallet jacks and securing tools. The employee must be able to climb in and out of trucks and trailers and regularly bend, kneel, crouch, and twist during delivery and installation activities, including working in confined spaces and assuming a prone position (lying flat) when required. Effective verbal communication, hearing, and visual acuity are necessary to safely perform duties, coordinate with team members, and navigate operational environments. Noise levels can range from moderate inside the cab to loud at delivery and installation locations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation

For this position, the expected base pay is $28 hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.