Coordinator, CMF Professional Education

Johnson & Johnson Innovative Medicine; United States; Remote; USD 79,000 - 128,000; Full time

Job summary

Johnson & Johnson is seeking a Coordinator, CMF Professional Education to support regional and national programs for North America CMF. You will work with leadership, sales consultants, distributors, and clinical education specialists to deliver hands-on labs, national courses, and expert exchanges.

You will ensure high-quality, compliant education experiences while coordinating logistics, budgets, and documentation to support program success across regions.

Qualifications

• Bachelor’s degree required.
• 2+ years of relevant professional experience required.
• Experience in medical device education or customer-facing roles preferred.

Responsibilities

• Support execution of North America CMF Professional Education strategy and translate priorities into education plans.
• Coordinate programs for customers, products, procedures, including logistics, faculty engagements, budgets, and documentation.
• Partner with leadership and stakeholders across functions to deliver high-quality educational experiences.
• Maintain knowledge of CMF clinical concepts to support programs.
• Leverage technologies to engage stakeholders and expand program reach.
• Help improve operational efficiency and optimize spending.
• Follow safety, regulatory, and compliance requirements for programs.

Skills

Analytical Reasoning

Business Behavior

Communication

Confidence Building

Customer Satisfaction

Customer Support

Customer Support Operations

Customer Support Platforms

Customer Support Trends

Customer Training

Presentation Design

Problem Solving

Product Knowledge

Reporting and Analysis

Requirements Analysis

Situational Awareness

Training Delivery Methods

Education

Bachelor’s degree

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Remote (US), West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

We are searching for the best talent for the Coordinator, CMF Professional Education in West Chester, PA.

Purpose:

DePuy Synthes is recruiting a Coordinator, CMF Professional Education, to support regional and national programs aligned with the North America CMF strategy. Programs include hands-on labs, national courses, expert exchanges, and operating room observations. Working closely with Professional Education leadership and cross-functional partners, this role supports educational priorities and solution strategies. The Coordinator helps deliver high-quality learning experiences while ensuring compliance with applicable legal, regulatory, Health Care Compliance, AdvaMed, Pharma, ACCME, and other global requirements.

You will be responsible for:

• Support execution of the North America CMF Professional Education strategy and translate priorities into effective education plans.
• Coordinate programs for customers, products, procedures, including program logistics, faculty engagements, budgets, and required documentation.
• Partner with Professional Education leadership and regional stakeholders, including sales consultants, distributors, clinical education specialists, facility personnel, and third-party vendors.
• Help deliver consistent, high-quality educational experiences for healthcare professionals.
• Maintain working knowledge of CMF clinical concepts and disease states to effectively support Professional Education programs.
• Use existing and emerging technologies to engage stakeholders, reinforce key learning concepts across the education continuum, and improve program reach and efficiency.
• Support initiatives that improve operational efficiency, optimize spending, and strengthen productivity.
• Follow company safety policies, operating room training and safety standards, and all applicable legal, regulatory, and Health Care Compliance requirements; promote safe practices among colleagues and program participants.

Qualifications / Requirements:

• Education: Bachelor’s degree required.
• Experience: At least 2 years of relevant professional experience required.
• Industry or customer experience: At least 1 year of experience in medical device education, sales, marketing, or an equivalent healthcare professional-facing or customer-facing role preferred.
• Communication and collaboration: Strong written and verbal communication skills and the ability to influence without direct authority, collaborate across functions, and build effective internal and external relationships required.
• Technology: Ability to learn and effectively use proprietary registration, quality, and operational-efficiency tools required.
• Location and travel: This is a remote position. The role involves up to 30% domestic travel and occasional work during evenings and weekends to support programs and events.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center [e-mail] or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Behavior, Communication, Confidence Building, Customer Satisfaction, Customer Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Presentation Design, Problem Solving, Product Knowledge, Reporting and Analysis, Requirements Analysis, Situational Awareness, Training Delivery Methods

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits