Coordinator, Brand Operations

Victoria’s Secret & Co.; New York (NY); On-site; USD 38,000 - 50,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Administrative Support role in New York City. You will maintain master contact lists, coordinate leadership calendars, publish meeting planners, and manage PDP milestones to support an efficient operating model.

You will partner with Brand Ops and EAs to ensure smooth logistics, document decisions, and circulate materials. This role emphasizes discretion, detail-orientation, and strong communication in a fast-paced retail environment.

Qualifications

• Bachelor’s degree preferred with strong organizational skills.
• Detail-oriented and able to manage multiple priorities.
• Excellent written and verbal communication; professional discretion essential.

Responsibilities

• Maintain the master contact list with updated associates, roles, and distribution lists.
• Review leadership calendars to resolve scheduling conflicts with Brand Operations.
• Publish and maintain brand meeting planners in Outlook and PDP calendars.
• Maintain PDP meeting charters and align with end-to-end operating model.
• Manage brand dashboard for milestone docs and resources; ensure accessibility.
• Capture notes, decisions, and action items; follow up for timely completion.
• Coordinate leadership meeting availability and logistics with EAs.

Skills

Detail-oriented

Organized

Strong communication

Problem solving

Adaptability

Discretion

Education

Bachelor’s Degree preferred

Tools

Microsoft Office Suite

Smartsheet

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Your Impact:

Administrative Support

• Maintain the master contact list by updating new associates, role changes, meeting planners, and email distribution lists.
• Proactively review leadership calendars to identify scheduling conflicts and partner with the Brand Operations team to resolve overlaps.
• Publish and maintain brand meeting planners in Outlook based on Business Now, Milestone Meeting schedules, and PDP calendars.
• Maintain current PDP meeting charters and partner with cross-functional operations teams to ensure they accurately reflect the end-to-end operating model.
• Manage the brand dashboard to ensure milestone documentation, meeting materials, and related resources are current and easily accessible.
• Capture meeting notes, document key decisions and action items, and follow up to ensure timely completion.
• Partner closely with Executive Assistants (EAs) to coordinate leadership meeting availability, scheduling, and logistics.

Office Support

• Manage the receipt, tracking, and distribution of product samples between the New York and Columbus offices.
• Coordinate and maintain the whitespace schedule to support overlapping milestones and cross-functional team priorities.
• Submit facilities requests and coordinate room setup needs to support milestone meetings.
• Prepare conference rooms and whitespace areas for meetings, ensuring technology, product samples, store fixtures, and meeting materials are set up and ready, as well as coordinating post-meeting breakdown.
• Partner with the Brand Ops and Design to help maintain an organize efficient workspaces.
• Photograph meeting and milestone setups and compile images into presentation decks for documentation and future reference.
• Support the organization and ongoing maintenance of the Design Closet to improve accessibility, inventory management, and workspace efficiency.

Minimum Salary: $27.60

Maximum Salary: $36.23

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Your Experience:

• Bachelor’s Degree preferred
• Self-starter who is extremely detail-oriented and organized
• A passion for problem-solving and for identifying and addressing operational opportunities
• Ability to quickly adapt to change and thrive in fast-paced environments
• Strong written and verbal communication and interpersonal skills; must be comfortable communicating with all levels of management
• Ability to manage confidential and sensitive information with discretion
• Proficient in Microsoft Suite: Powerpoint, Excel, Outlook. Smartsheet experience preferred

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.