Coordinator, Administrative Program

University of Utah; Salt Lake City (UT); On-site; USD 46,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Student Experience & Engagement Coordinator to enhance the international student experience. This role involves developing and implementing orientation programs, collaborating with various university departments, and managing social media outreach. The ideal candidate will possess strong organizational and communication skills, with a focus on serving diverse student populations. Join a vibrant team dedicated to fostering an inclusive environment and making a real impact on students' lives. This position offers an exciting opportunity to engage with students and contribute to their academic success.

Qualifications

• Bachelor's degree required with one year of related experience.
• Strong communication and organizational skills essential.

Responsibilities

• Plan and execute orientation and student engagement programs.
• Manage social media outreach and maintain ISSS website.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Analytical Skills

Teamwork

Education

Bachelor's degree in a related field

Tools

Sunapsis

Job description

Working Title: Student Experience & Engagement Coordinator

Job Grade: D

FLSA Code: Administrative

Patient Sensitive Job Code? No

Standard Hours per Week: 40

Full Time or Part Time: Full Time

Shift: Day

Work Schedule Summary: Regular business hours, Monday through Friday 8am-5pm. Occasional nights and weekends may be required for student events.

VP Area: Academic Affairs

Department: 02074 - Intl Student and Scholar Srvcs

Location: Campus, Salt Lake City, UT

Type of Recruitment: External Posting

Pay Rate Range: $46,000 to $50,000

Close Date: 06/30/2025

Job Summary: The Student Experience & Engagement Coordinator is primarily responsible for developing, implementing, and assessing International Student Orientation and other programmatic needs, which primarily serve F1/J1 students and J1 Scholars. The Coordinator will lead orientation and other programmatic needs to achieve the strategic plan and goals for the International Student and Scholar Services Office. The Coordinator will work collaboratively with ISSS staff, Admissions, Union administration, Student Housing, Utah Global, Utah Asia Campus, ASUU, and other university partners in relation to orientation. This position will also lead social media outreach in coordination with ISSS outreach and marketing teams. In addition to program and event planning, this position will have a strong focus on database processing and maintaining the US government’s SEVIS database of international student and scholar records for compliance purposes.

Responsibilities

1. Plan & execute all aspects of in-person orientation and lead weekly orientation meetings, assigning tasks and responsibilities as needed.
2. Schedule upcoming dates and times for summer, fall, and spring orientation in coordination with the Associate Director for Student Experience & Engagement.
3. Recruit, supervise, mentor, and train students in the Ambassador Program to perform their roles and responsibilities for orientation and other student engagement needs.
4. Serve as staff advisor and mentor for the student group within ASUU, International Student Association, including assisting with filling student officer positions, mentoring, and attending other ISA events throughout the semester.
5. Lead the planning and coordination of the annual International Night event held during International Education Week (IEW), and serve as a member of the IEW Committee.
6. Manage location, room reservations, and vendors for orientation and other programmatic needs within ISSS.
7. Maintain ISSS website, UMarket, and Homebase for orientation and programming.
8. Manage and send orientation communications to new students via Sunapsis, and oversee orientation modules in coordination with the Sunapsis Database Administrator and orientation team.
9. Manage orientation and event expenses, including purchasing and billing, to ensure alignment with program goals and event planning in coordination with the ISSS Director, Associate Director for Student Experience & Engagement, and Administration Manager.
10. Coordinate orientation and tracking with Utah Global and UAC, including leading a welcome for students transitioning to ISSS.
11. Responsible for social media content and marketing office-wide on social media platforms such as Instagram, Facebook, YouTube, and any future platforms.
12. Perform any other programmatic need for international students and scholars, which may include on and off campus activities, which may require time spent outside of normal office hours, including both indoor and outdoor activities, and/or cultural events.
13. Plan and execute events, including on- and off-campus events that may occur outside regular office hours.
14. May serve as a Designated School Official (DSO).
15. Cross train as needed in other positions, and other duties as assigned.

Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required:

1. Nearly Continuously: Sitting, hearing, listening, talking.
2. Often: Repetitive hand motion (such as typing), walking.

Minimum Qualifications

Bachelor’s degree (or equivalency) in a related field plus one year directly related experience or equivalency. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience. (Example: bachelor’s degree = 4 years of directly related work experience.)

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

1. Excellent listening, verbal and written communication skills
2. Outstanding interpersonal and intercultural skills
3. Analytical and critical thinking skills
4. Ability to work independently, and analyze and prioritize decision making related to programs
5. Committed to teamwork and collaboration
6. Strong operation and organizational skills
7. Knowledge of F1 and J1 immigration rules
8. Knowledge of Sunapsis
9. Ability to plan, implement, and evaluate programs and services for culturally diverse populations
10. Past experience working with and mentoring students

Type

Special Instructions Summary

Additional Information: The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

• * Do you have a bachelor's degree or equivalency (1 year of higher education can be substituted for 1 year of directly related work experience)?
  • Yes
  • No
• * Indicate the number of years experience you have in coordinating program activities, developing and implementing program goals, creating financial reports, and/or editing promotional or educational materials:
  • No experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more
• Have you been previously employed by the University of Utah?
  • Yes
  • No
• Are you currently working for another department on campus?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only
• Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]