Coordinated Entry Specialist

THRIVE; City of Watertown (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

THRIVE Wellness and Recovery in Watertown, NY seeks a Coordinated Entry Specialist to connect individuals with housing-related services. You will complete assessments, build landlord relationships, and coordinate access to supports to sustain housing stability.

Responsibilities include record-keeping, data entry, reporting, and collaboration with Jefferson DSS and other agencies. This role requires strong organization, confidentiality, and service coordination.

Qualifications

• Required: Associate’s degree in Human Services and two years Human Services experience.
• Preferred: Bachelor’s degree in Human Services and 1-year Human Services experience.

Responsibilities

• Meets with each recipient to provide support and complete Coordinated Entry Assessments.
• Reports to Coordinated Entry Lead and sends updates on all persons served.
• Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.
• Serves as coordinator of all housing services the person will receive.
• Links person to all services and supports necessary to maintain stable housing.
• Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.
• Maintains adequate written progress notes according to DSS and THRIVE Wellness and Recovery guidelines.
• Develops and maintains community/provider relationships; resolves problems affecting self-sufficiency.
• Develops professional relationships with landlords to maintain housing for the individual.

Skills

Human services experience

Education

Associate's degree in Human Services

Bachelor’s degree in Human Services

Job description

Description

Schedule:

Full-Time: Monday-Friday 8a-4:30pm

SUMMARY

The Coordinated Entry Specialist will serve as the point of contact at Jefferson DSS for individuals with housing instability and in need of housing related supportive services. Additional contact with Lewis County DSS and St. Lawrence County DSS may be needed per program needs. The Coordinated Entry Specialist will complete Coordinated Entry Assessments for the Points North Coordinated Entry List. The Coordinated Entry Specialist will develop professional relationships with landlords in the community. Coordinated Entry Specialist will be responsible for record keeping and documentation as required by THRIVE Wellness and Recovery and JC DSS, entering data and completing reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meets with each recipient to provide support and complete Coordinated Entry Assessments.
• Reports to Coordinated Entry Lead and sends updates on all persons served.
• Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.
• Serves as coordinator of all housing services the person will receive.
• Links person to all services and supports necessary to maintain stable housing.
• Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.
• Maintains adequate and appropriate written progress notes according to DSS and THRIVE Wellness and Recovery Inc. guidelines.
• Develops and maintains community/provider relationships. Resolves problems that interfere with self-sufficiency.
• Develops professional relationships with landlords to work together to maintain housing for the individual.
• Increases use of appropriate community resources.
• Performs problem solving functions that overcome obstacles faced by the individual.
• Ensures client records are maintained in a manner compliant with federal, state, local and agency policies, procedures and regulations.
• Works within program budget
• Monitors and maintains high standard of service delivery.
• Collects data for statistical purposes.
• Maintains client confidentiality at all times.
• Follows agency policies and procedures in all program areas.
• Other job-related duties as assigned.
• Management has the right to add or change the duties of this position at any time.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Required: Associates degree in the Human Services field and two years Human Services experience.

Preferred: Bachelor’s degree in Human Services field and 1-year Human Services experience, particularly with developmentally delayed, geriatric and co-occurring disorder clients.

CERTIFICATES, LICENSES, REGISTRATIONS

Required: Must maintain valid driver’s license and acceptable driving record.