COOP Coordinator

ASM Research, An Accenture Federal Services Company; Santa Fe (NM); On-site; USD 99,300 - 142,437; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a COOP Coordinator in Santa Fe, New Mexico. The role involves overseeing the development and maintenance of continuity of operations plans for critical systems in a federal IT environment.

Key responsibilities include leading continuity planning activities, facilitating training and exercises, and coordinating communication during events. The ideal candidate will have a bachelor's degree and 4–7 years of relevant experience.

Compensation ranges from $99,300 to $142,437.36, depending on qualifications.

Qualifications

• 4–7 years of experience in COOP or related roles.
• Strong understanding of continuity principles and risk assessments.
• Ability to obtain and maintain a Secret clearance.

Responsibilities

• Lead continuity planning activities for federal operations.
• Organize contact lists and resource inventories for continuity.
• Facilitate training and exercises for continuity strategies.

Skills

Continuity planning

Risk assessment

Project management

Communication skills

Education

Bachelor’s degree in Business Administration or related field

Tools

Planning tools or document repositories

Job description

The COOP Coordinator oversees development and maintenance of continuity of operations plans that ensure essential functions can continue during disruptions affecting mission‑critical systems and facilities in a federal IT environment. This role coordinates risk assessments, business impact analyses, and planning workshops with stakeholders across the organization. The coordinator guides activation and execution of continuity plans during incidents, supporting leadership on decision‑making, communications, and transition to alternate work arrangements while keeping documentation, training, and exercises current and effective.

Key Responsibilities

• Lead continuity planning activities, including identifying essential functions, critical dependencies, acceptable downtime, and recovery priorities for government operations.
• Organise and maintain contact lists, resource inventories, and continuity plan artifacts to support rapid activation and sustained continuity operations.
• Facilitate training, tabletop exercises, and functional exercises that validate continuity strategies, capture lessons learned, and drive updates to plans and procedures.
• Coordinate communications, accountability procedures, and status reporting for continuity personnel during events, including telework and devolution scenarios.
• Support disaster recovery and continuity preparedness by aligning COOP plans with IT recovery capabilities, devolution concepts, and alternate worksite arrangements.
• Maintain repositories and version control for continuity documentation to ensure accessibility, traceability, and compliance with applicable guidance.
• Collaborate with program, IT, and security stakeholders to integrate continuity requirements into operational processes and technical architectures.
• Provide after‑action input and metrics on continuity drills and real‑world events to inform leadership decisions and improve organisational resilience.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Emergency Management, or a related field, or equivalent relevant experience.
• 4–7 years of experience in COOP, business continuity, emergency management, disaster recovery, or related risk and resilience roles.
• Strong understanding of continuity principles, risk assessments, business impact analysis, and phased continuity concepts (activation, alternate operations, reconstitution).
• Demonstrated organisational, project management, and communication skills, with the ability to coordinate across multiple stakeholder groups.
• Ability to obtain and maintain a Secret clearance.
• U.S. citizenship required.

Preferred Qualifications

• Familiarity with federal or state continuity guidance and how it shapes agency‑level continuity planning and reporting.
• Experience using planning tools or document repositories to manage and version continuity plans across multiple organisational units.
• Experience supporting emergency response or contingency operations in federal environments, including coordination with IT and infrastructure teams.
• Willingness and ability to support rapid activation scenarios and work extended hours during exercises or real incidents.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract‑specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM’s overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual’s race, colour, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, colour, religion, sex, disability, or age.

Physical Requirements

The physical requirements described in “Knowledge, Skills and Abilities” above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, “light office duties” or “lifting up to 50 pounds” or “some travel” required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$99,300 - $142,437.36