Cooler Manager

Lehigh Valley Dairy Farms, Inc.; Lansdale (Montgomery County); On-site; USD 90,000 - 120,000; Full time

Job summary

Lehigh Valley Dairy Farms, Inc. in Lansdale, PA, seeks an operations leader to oversee warehouse and cooler activities, coordinate load-outs, and ensure on-time delivery.

You will direct daily operations, manage staff performance, collaborate with sales, distribution, and customer service, and maintain safety, quality, and inventory controls in accordance with company policy and OSHA. Occasional travel and a commitment to equal opportunity employment are expected.

Qualifications

• Undergraduate degree in business administration, supply chain and logistics, or related field.
• 5 to 8 years in warehouse, cooler, distribution, production, logistics, or related environment with supervisory experience.
• Management experience preferred.
• Certification and/or license may be required during employment.

Responsibilities

• Plan, direct, and coordinate department activities in a safe, sanitary work environment.
• Coordinate load-out schedules with in-house distribution and outside contractors.
• Coordinate shipping and receiving with other departments to maximize efficiency and minimize customer issues.
• Lead and develop union and non-union staff; manage performance and address grievances.

Skills

Leadership/management

Budgeting/financial

Microsoft Office

Supervision/Training

Change management

Interpersonal skills

Communication (verbal/written)

Problem solving

Education

Undergraduate degree in business administration or supply chain/logistics

Job description

GENERAL PURPOSE provide leadership to supervisors and employees and all daily operational activities to maximize productivity and efficiency. Function as the primary liaison between plant management and other departments including sales, distribution, and customer service to ensure appropriate inventory/product levels are available for load‑out and finished product is delivered accurately and on time. Maintain a firm handle on all aspects of operations, inclusive of effective interdepartmental communication between management and warehouse/cooler personnel. JOB DUTIES AND RESPONSIBILITIES Plan, direct, and coordinate the activities of the department in an organized, safe, and sanitary work environment that complies with the company's policies, OSHA and government regulations Coordinate the load out schedule with in‑house distribution and outside contractors to ensure the timely and accurate load out and receiving of all products Coordinate shipping and receiving activities with all other departments to maximize the overall efficiency of the operation and minimize customer service issues Ensure proper procedures are in place and being followed for production efficiency, quality of product, employees safety, and state and federal guidelines Monitor, on a daily basis, the inventory and codes of all products in the cooler to ensure proper rotation and traceability of all items Prepare warehouse and associated storage systems for physical inventories Ensure all transactions are recorded timely and accurately to reflect a correct inventory position at any time These include shipments, donations, product loss and damage Ensure full compliance With all quality assurance standards, especially good housekeeping and overall cleanliness of products and work areas Collaborate in a cross‑functional manner as a change agent With all departments within the division or company Actively promote and effectively communicate company safety policies, loss control targets, and quality assurance standards to department Is responsible for expense management and control, including cooler dump, labor and overhead costs utilizing approved methods Manage issues and serve as an escalation point to resolve complex or new issues; remove barriers to employee and workplace success Effectively lead union and/or non‑union to promote positive and productive working relationships. Understand and effectively apply work rules, union contract provisions if applicable, and employment policies Provide for the management of assigned employees in daily operations, ensuring effective selection, retention, feedback, disciplinary action, and performance management. Work with Human Resources and plant management to resolve employee grievances. Participate in collective bargaining agreement or other contract related activities and discussions as requested. Actively communicate with employee shift meetings and informed methods Actively promote safe work behaviors and hold supervisors and direct reports accountable for following safety rules and regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs Proactively look for ways to increase operation efficiency and contain costs. Identify and implement best practices in establishing SOP's, managing labor, and maintaining applicable certifications. Think creatively and abstractly to develop alternative possibilities to drive improvement

Requirements

• undergraduate degree in business administration, supply chain and logistics, or related curriculum (or equivdent combination of experience and education)
• 5 to 8 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment coupled with supeNisory experience
• Management experience preferred
• Certification and/or License — may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong team player and leader with the ability to work acmss mdtiple functions and disciplines
• Knowledge and of the financial and budgeting functions of an organization
• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Knowledge of principles and practices of supervision, training, and personnd management
• Able to promote a team environment; able to select, coach, develop, engage, and retain a team of employees
• Able to adapt to changing organizational and operational needs; able to lead others through change
• Able to interact positively and work effectivdy with others (interpersonal skills)
• Able to communicate clearly and effectivdy, both verbally and in writing
• Able to communicate with various levels of personnd to ensure customers' needs and requirements are met
• Able to problem solve, multi-task and prioritize work activities
• Able to consider both strategic and practicd for proposed course Of action
• Must be able to read, write and speak English

REPORTING TO THIS POSITION Warehouse/cooler supervisors May have exempt and non‑exempt staff as direct reports

BACKUP SUPPORT TO POSITION(S)

TRAVEL (1-3 times per year)

An Equal Opportunity Employer including Disabled/Veterans

Pay Range

$90,000-$120,000

An Equal Opportunity Employer including Disabled/Veterans

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