Cookie Crew

Insomnia Cookies; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a rapidly growing and reputable company that values its employees! This role offers a fun and exciting team environment where you can thrive. As a member of our team, you'll be the face of the company, providing warm experiences to our guests. With opportunities for growth and promotion, plus perks like daily pay and paid time off, this is a fantastic chance to build a rewarding career. If you have a passion for customer service and enjoy working in a lively atmosphere, we want to hear from you!

Benefits

Pay-on-Demand

Paid vacation

Sick time off

Pet insurance

Job stability

Growth opportunities

Qualifications

• 6+ months in a customer service role preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet guests and take orders accurately.
• Ensure fast and correct delivery of orders.
• Maintain cleanliness and sanitation in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Math skills

Ability to lift 40 lb boxes

Job description

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Who We Are!

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

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