Cook II - Room Service

University of Texas MD Anderson Cancer Center

Houston (TX)

On-site

USD 40,000 - 52,000

Full time

5 days ago

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Benefits offered by this job

Medical coverage starting day one

Paid time off & holidays

Tuition assistance program

Pension plan

Job summary

University of Texas MD Anderson Cancer Center seeks a Cook II to support high-quality culinary production for retail and patient room service. The role emphasizes safe, accurate, and appealing meals with diet compliance and operational standards.

The ideal candidate has a high school diploma with experience in high-volume food service; ServSafe certification is preferred and Texas Food Handlers Certification must be obtained within 30 days. Shift: 1:30pm - 10:00pm with rotating schedule.

Qualifications

Requires high school diploma or equivalent.
Preferred ServSafe certification.
Must obtain Texas Food Handlers Certification within 30 days.

Responsibilities

Prepare, cook, and present menu items for retail outlets and patient room service using standardized recipes and production sheets.
Rotate, store, and document food using FIFO while tracking leftovers, product transactions, and par levels.
Execute high-volume batch cooking, mise-en-place, and short-order production to meet service timelines.
Adjust preparation techniques to support therapeutic diets, modified textures, and wellness-driven menus.
Ensure food quality, taste, presentation, portioning, and temperature standards are consistently met.
Cross-cover across retail stations, catering, and room service to support departmental operations.
Assist with inventory, order requisitions, and food waste tracking per standard procedures.
Prepare meals that meet physician-ordered diets, allergen restrictions, and preferences for retail and room service.
Validate menu selections, diet orders, tray tickets, and special requests before production and service.
Collaborate with dietitians, call center staff, and service teams to clarify diet specifications and resolve discrepancies.
Maintain high accuracy to ensure patient safety and satisfaction across service lines.
Confirm presentation, labeling, temperature, and accuracy before tray release.
Participate in departmental quality and performance initiatives, including QAPI, EDR, shift huddles, and rounding.
Comply with food safety, sanitation, and infection prevention standards including handwashing and glove use.
Monitor and document food temperatures, equipment performance, and sanitation logs.
Ensure proper storage, labeling, FIFO rotation, and allergen controls.
Maintain a clean, organized, and survey-ready kitchen environment.
Clean and sanitize equipment, utensils, and work areas during shifts and opening/closing routines.
Report equipment malfunctions and submit work orders via Facilities at extension 3-5000.
Maintain safe flow in tray lines and dish rooms, removing hazards and keeping walkways clear.
Complete sanitation assignments according to established procedures.
Work in a fast-paced environment while completing quality checks and verifying meal tray accuracy.
Communicate effectively with production, tray line, clinical, and service teams to meet delivery timelines.
Demonstrate flexibility, reliability, urgency, and a team-oriented approach.
Document production, leftovers, and transactions; assist with inventories and waste reduction.
Maintain par levels of non-food items required for tray assembly and service.
Complete basic computer tasks including reading reports and entering data.
Train team members as assigned.
Perform additional duties including cross-training, shift or location changes, and operational support.

Education

High School Diploma or Equivalent

ServSafe Food Protection Manager Certification

Texas Food Handlers Certification

Job description

The University of Texas MD Anderson Cancer Center seeks a Cook II to support high-quality culinary production. The Cook II plays a critical role in preparing safe, accurate, and appealing meals for both retail guests and patients, ensuring compliance with dietary requirements and operational standards.

The Cook II at UT MD Anderson contributes directly to a mission-driven environment focused on exceptional care, research, education, and prevention. This Cook II role supports efficient kitchen operations, food safety, and patient satisfaction through precise execution of recipes, diet compliance, and teamwork across multiple service lines.

The ideal candidate brings a high school diploma or equivalent with strong experience in high-volume food service, including cooking or waitstaff roles. Preferred candidates hold a ServSafe Food Protection Manager certification, while all candidates must obtain a Texas Food Handlers Certification within 30 days. A background in healthcare or therapeutic diets, along with a commitment to accuracy and safety, will support success in this role.

Shift: 1:30pm - 10:00pm with rotating shift, weekends and holidays.

Why Us?

Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Responsibilities:

Culinary Production, Recipe Compliance & Operational Support

Prepare, cook, and present menu items for retail outlets and patient room service using standardized recipes and production sheets
Rotate, store, and document food using FIFO while tracking leftovers, product transactions, and par levels
Execute high-volume batch cooking, mise-en-place, and short-order production to meet service timelines
Adjust preparation techniques to support therapeutic diets, modified textures, and wellness-driven menus
Ensure food quality, taste, presentation, portioning, and temperature standards are consistently met
Cross-cover across retail stations, catering, and room service to support departmental operations
Assist with inventory, order requisitions, and food waste tracking per standard procedures

Order Accuracy & Diet Compliance

Prepare meals that meet physician-ordered diets, allergen restrictions, and preferences for retail and room service
Validate menu selections, diet orders, tray tickets, and special requests before production and service
Collaborate with dietitians, call center staff, and service teams to clarify diet specifications and resolve discrepancies
Maintain high accuracy to ensure patient safety and satisfaction across service lines
Confirm presentation, labeling, temperature, and accuracy before tray release
Participate in departmental quality and performance initiatives, including QAPI, EDR, shift huddles, and rounding

Food Safety & Environmental Sanitation

Comply with food safety, sanitation, and infection prevention standards including handwashing and glove use
Monitor and document food temperatures, equipment performance, and sanitation logs
Ensure proper storage, labeling, FIFO rotation, and allergen controls
Maintain a clean, organized, and survey-ready kitchen environment
Clean and sanitize equipment, utensils, and work areas during shifts and opening/closing routines
Report equipment malfunctions and submit work orders via Facilities at extension 3-5000
Maintain safe flow in tray lines and dish rooms, removing hazards and keeping walkways clear
Complete sanitation assignments according to established procedures

Operational Support & Teamwork

Work in a fast-paced environment while completing quality checks and verifying meal tray accuracy
Communicate effectively with production, tray line, clinical, and service teams to meet delivery timelines
Demonstrate flexibility, reliability, urgency, and a team-oriented approach
Document production, leftovers, and transactions; assist with inventories and waste reduction
Maintain par levels of non-food items required for tray assembly and service
Complete basic computer tasks including reading reports and entering data
Train team members as assigned

Other Duties

Perform additional duties including cross-training, shift or location changes, and operational support

Education

Required: High School Diploma or Equivalent

Work Experience

Required: Two years cooking experience or four years experience as waitstaff or Food Service Worker in a high-volume food service environment.

Successful completion of the MD Anderson apprenticeship program or 9 months completion of the program can be substituted for a maximum of one year of experience.

Licenses and Certifications

Required: Food Handlers Card Must obtain a current Texas Food Handlers Certification. within 30 Days

Preferred: SERVM - ServSafe Food Prot Mgr American National Standards Institute and the Conference for Food Protection (ANSI). Upon Hire

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information