Cook I - TM Dining

windcreek; Mount Carmel Township (PA); On-site; USD 30,000 - 38,000; Full time

Job summary

Wind Creek Bethlehem is seeking a Cook I for TM Dining to support basic food preparation, cooking, and storage for service readiness. You will follow established menus and safety guidelines while delivering strong guest and internal customer service.

Responsibilities include timely shift arrival, proper uniform, and adherence to Wind Creek policies, with opportunities to perform additional duties as directed by management.

Qualifications

• 18+ years old with legal work eligibility in the United States.
• High School diploma or equivalent.
• English communication skills in speech and writing.
• Ability to work varied shifts including weekends and holidays.

Responsibilities

• Arrive on time in proper uniform.
• Responsible for cooking duties in the TM Dining outlet.
• Follow menus as directed by Chef – TM Dining or Sous Chef – TM Dining.
• Demonstrate knowledge of basic cooking skills.
• Safely handle kitchen tools and equipment and follow sanitation guidelines.
• Provide superior customer service to internal and external customers.
• Adhere to departmental and property policies and procedures.
• Perform additional duties as directed by management.
• Use equipment and systems in accordance with safety standards.
• Understand PGCB rules, regulations, and internal controls for your position.

Skills

Effective communication

Interpersonal skills

Customer service

Professional appearance

Teamwork

Education

High School diploma or equivalent

Job description

POSITION PURPOSE:

The primary responsibility of the Cook I – TM Dining (Cook I – Team Member Dining) is basic food preparation, cooking and storing to assist other culinary team members in preparation for service. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

POSITION RESPONSIBILITIES:

• Arrive for shift on time and in proper uniform.
• Responsible for cooking duties in assigned outlet.
• Must follow all menus as directed by Chef – TM Dining or Sous Chef – TM Dining.
• Must demonstrate knowledge of basic cooking skills.
• Able to safely handle kitchen tools and equipment and follow sanitation guidelines.
• Provides superior customer service to all internal and external customers in compliance with Wind Creek’s customer service standards.
• Adheres to and complies with both departmental and overall property policies and procedures.
• Performs additional duties as directed by management.
• Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
• Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
• Complete all paperwork in accordance with PGCB and approved Wind Creek standards.
• Read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
• Provide superior customer service to all internal and external customers in compliance with Wind Creek’s customer service standards.
• Adhere to and complies with both departmental and overall property policies and procedures.
• Perform any other related duties as assigned.

Minimum Employment Requirements:

• 18 years of age, proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
• Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
• Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.
• Maintain consistent adherence to Wind Creek’s customer service standards.
• Must be able to work varied shifts, including weekends and holidays.

Specific Position Requirements:

• Previous experience in a food service establishment is preferred.
• Physical ability to access all areas of the property.
• Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.
• Ability to work in a fast‑paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
• Ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned.
• Ability to work with others, communicate well, receive direction; review your own work.
• Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.
• Ability to address stressful situations with clients with dignity and the utmost tact and politeness.
• Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
• Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.