Cook - Customer Service

Zaxby's Inc.; Lenoir (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the restaurant sector is looking for enthusiastic individuals to join their team as Cooks. This role is crucial in delivering exceptional guest experiences by preparing quality food in a fun and engaging environment. The ideal candidate will thrive in a fast-paced setting, ensuring that every dish meets safety and quality standards while also contributing to a positive team atmosphere. With flexible scheduling and opportunities for advancement, this position offers a rewarding career path for those passionate about food and service.

Benefits

FREE Meals On Shift

50% Off Meals Off Shift

Flexible Schedule

Early Access to Pay

Paid Training

Opportunities to Advance

Medical Insurance

Dental Insurance

Vision Insurance

401(k) With Employer Match

Qualifications

• Must be 16 years of age or older.
• Ability to work 32 to 40 hours per week.

Responsibilities

• Prepare and cook food items according to company standards.
• Maintain a clean and safe working environment.
• Assist with inventory and storage management.

Skills

Food Safety Standards

Customer Service

Time Management

Teamwork

Education

High School Diploma or equivalent

Tools

Food Preparation Equipment

Knives

Fryers

Job description

Join to apply for the Cook - Customer Service role at Zaxby's Inc.

5 days ago Be among the first 25 applicants

Join to apply for the Cook - Customer Service role at Zaxby's Inc.

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

Cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner. You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures.

Why work at Zaxby's?

• FREE Meals On Shift & 50% Off Meals Off Shift
• Flexible Schedule
• Early Access to Pay
• Paid Training
• Opportunities to Advance

Benefits

• Recognition Program
• Employee Referral Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match (additional eligibility requirements)

Duties And Responsibilities

The individual in this position is expected to engage in the following work-related activities:

• Complete all training requirements including:
• Zaxby's Back of House Development Plan
• Hands-on stations training
• Any additional training required by Zax LLC
• Provide friendly, enthusiastic service for all guests
• Maintain awareness of current promotions
• Enthusiastically represent the Zaxby's brand
• Assist with guest service and front of house operations
• Prepare menu items according to company standards and in a safe and sanitary manner
• Ensure food and beverages are handled according to safety regulations and guidelines
• Safely operate food preparation and cooking equipment
• Maintain product levels in assigned stations to be prepared for immediate needs
• Prepare and cook food items according to company standards
• Accurately assemble and package guest orders
• Maintain a clean and safe working environment
• Keep work areas clean and organized
• Maintain equipment and inform management of maintenance needs
• Assist with inventory and storage management
• Receive and stock incoming inventory deliveries
• Hold and store food items following food safety guidelines
• Inform management when inventory is needed
• Clean and organize storage areas
• Other responsibilities
• Complete all tasks with a sense of urgency, in a timely manner
• Work safely and follow all safety guidelines and procedures
• Other duties as assigned

Job Qualifications

The following requirements must be met in order to qualify for this position:

• Must be 16 years of age or older
• Ability to work 32 to 40 hours per week

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Required and Preferred Qualifications

Include necessary qualifications for the role.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants