Cook - Banquet/Brunch

BENCHMARK; Roanoke, Northern (VA, KY); Hybrid; USD 51,577,000 - 74,501,000; Full time

Job summary

Stonewall Resort, part of Pyramid Global Hospitality, is seeking a Banquet Cook with a passion for culinary arts. The role focuses on bulk food production for banquet and catering events, as well as break and employee cafeteria production.

You will work with the culinary leadership to ensure high standards, manage production sheets, control costs, and maintain cleanliness and safety in a fast-paced environment.

Qualifications

• Competent in food production and sanitation.
• Able to operate kitchen equipment safely and efficiently.
• Clear communication in English across team and guests.

Responsibilities

• Prepare bulk food for banquet and catering events.
• Maintain high quality, freshness, and cost control in production.
• Assist with kitchen leadership and training of staff.
• Ensure sanitation standards and health regulations are followed.

Skills

Food production

Sanitation

Kitchen safety

English communication

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack‑style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture‑perfect, "Close to Nature" park acres.

What you will have an opportunity to do:

We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant. The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level from the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!

Your Role:

The Banquet Cook is an experienced cook who possesses skills in all aspects of bulk level food production. Works in the banquet department of the kitchen, and primary focus is banquet and catering events, as well as break and employee cafeteria production. Responsible for product quality, cleanliness, and profitability of food and beverage related areas. Responsible for hot banquet production, all banquet cold food and break production, and assists with daytime management of stewarding department. Must be skilled in the preparation of vegetables, meats and fish. Must have knowledge of buffet preparations, line cooking, soups and sauces. Position requires ability to perform basic supervisory skills and must comply with qualifications and essential functions for Banquet Cook position.

QUALIFICATIONS:

• Shows marked competency in food production, sanitation, and kitchen well‑being.
• Ability to operate kitchen power equipment.
• Ability to utilize cutting instruments.
• Ability to transport, handle and/or lift 40 lbs. (NOTE: kitchen equipment and food and non-food items).
• Ability to effectively communicate in the English language.
• Ability to delegate authority to accomplish the necessary requirements.

ESSENTIAL FUNCTIONS:

• To assume responsibility for production in each area of the kitchen as business levels demand.
• Ability to follow production sheets to ensure efficient and accurate production.
• Use their full potential, minimizing waste and using proper food rotation principles.
• Work with chefs to maintain budgeted labor and food costs.
• Responsible for opening and closing procedures for the kitchen.
• Ensure the completion of all appropriate paperwork.
• Accommodate management requests and special requests as deemed appropriate.
• Attend meetings as required.
• Ensure proper sanitation of kitchen and stewarding areas.
• Comply with all sanitation standards and health department regulations.
• Maintain flexible schedule to accommodate business demands.
• Ability to cooperate with management requests related.
• Offer creative ideas to client/guest requests.
• Maintain high level of creativity and overall culinary standards.
• Comply with grooming standards as outlined in the Employee Handbook and training manual for kitchen employees.
• Hair must be restrained, and no jewelry is allowed.
• Wear proper uniform as provided by Stonewall Resort.
• Must wear black, non‑skid type shoes provided by you.
• Ensure that liquor laws and liquor rules of the State of West Virginia are followed.
• Ensure the beverage service policies of Stonewall Resort are strictly adhered to.
• Follow safety procedures to ensure a safe working environment.
• Ability to move quickly and frequently through the property several times per day.
• Carry out the policies and procedures of Stonewall Resort and Benchmark Hospitality while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Provide assistance in other job classifications as determined necessary by immediate superior.

What are we looking for?

• Ability to work any assigned shift/work schedule.
• With culinary management, take ownership of walk‑in cooler cleanliness and organization.
• Any other task, written or verbal, assigned by Executive Sous Chef.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.