Cook 2

Hyatt Hotels Corporation; Ontario (CA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Hyatt Regency Ontario is seeking a Cook 2 to prepare and present high-quality items for our restaurants and events. You will work with limited supervision across one or more stations, following recipes and production standards to maintain luxury presentation.

The role requires intermediate cooking methods, attention to quality and timing, and collaboration with culinary leadership to ensure exceptional guest experiences. Flexibility for shifts is essential.

Qualifications

• High school diploma or equivalent preferred, or an equivalent combination of education and relevant experience.
• Minimum two years of professional cooking experience in a hotel, restaurant, resort, banquet, or comparable culinary environment.
• Working knowledge of basic food preparation, cooking methods, kitchen sanitation, safe knife handling, and food storage.
• Valid Food Handler Certification, where required, or ability to obtain it within the timeframe required by law and hotel policy.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and special events.

Responsibilities

• Prepare, cook, and present menu items according to approved recipes, production standards, portion specifications, and luxury presentation requirements.
• Set up, maintain, and break down assigned station with appropriate ingredients, equipment, utensils, and supplies.
• Verify freshness, quality, temperature, taste, texture, and appearance of food before service.
• Follow established timing and firing procedures to support coordinated, efficient service.
• Communicate product shortages, quality concerns, equipment issues, and service delays promptly to culinary leadership.
• Support restaurant, banquet, catering, in-room dining, employee dining, and special-event production as assigned.

Skills

Cooking

Teamwork

Time management

Food safety

Communication

Education

High school diploma or equivalent

Culinary school coursework

Job description

Close Inclusive Collection Job Postings Notification

Be part of something extraordinary! join the culinary team shaping the newly renovated, soon to be, Hyatt Regency Ontario!

Summary

POSITION SUMMARY

The Cook 2 is an experienced culinary position responsible for preparing and presenting high-quality menu items for the hotel’s restaurants, banquets, catering, in-room dining, and special events. Working with moderate supervision, the Cook 2 competently operates one or more assigned stations, follows recipes and production standards, supports consistent execution during service, and contributes to a clean, organized, and collaborative kitchen environment that reflects luxury hotel standards.

ESSENTIAL DUTIES AND RESPONSIBILITIESCulinary Production & Quality

• Prepare, cook, and present menu items according to approved recipes, production standards, portion specifications, and luxury presentation requirements.
• Set up, maintain, and break down assigned station with appropriate ingredients, equipment, utensils, and supplies.
• Verify freshness, quality, temperature, taste, texture, and appearance of food before service.
• Follow established timing and firing procedures to support coordinated, efficient service.
• Communicate product shortages, quality concerns, equipment issues, and service delays promptly to culinary leadership.
• Support restaurant, banquet, catering, in-room dining, employee dining, and special-event production as assigned.
• Operate one or more assigned stations with limited supervision during preparation and service.
• Perform intermediate cooking methods, including roasting, grilling, sautéing, frying, blanching, braising, and sauce preparation, as assigned.
• Complete prep lists and production assignments in accordance with established priorities and service timelines.
• Assist with training and practical guidance for Cook 3 team members when requested by culinary leadership.
• Participate in tastings, specials, banquet production, and cross-station support as assigned.

Food Safety, Sanitation & Workplace Safety

• Follow all food handling, allergen awareness, sanitation, personal hygiene, and temperature-control requirements.
• Label, date, rotate, cover, cool, reheat, and store food properly in accordance with established procedures.
• Maintain a clean, organized, and sanitary workstation, preparation area, storage area, and equipment throughout the shift.
• Complete assigned opening, closing, cleaning, and sanitation duties accurately and on time.
• Use knives, slicers, ovens, ranges, fryers, grills, and other kitchen equipment safely and only as trained.
• Immediately report hazards, spills, injuries, unsafe conditions, pest concerns, and equipment malfunctions to a supervisor.
• Follow hotel security, emergency, loss-prevention, and workplace safety procedures.
• Use ingredients responsibly and follow recipes and portion standards to minimize waste and control food cost.
• Assist with receiving, storage, rotation, requisitions, inventory counts, and proper handling of culinary products.
• Monitor stock levels and communicate replenishment needs before service is affected.
• Protect hotel property, culinary tools, equipment, products, and supplies from loss, damage, or misuse.

Guest Experience & Luxury Standards

• Prepare food with attention to detail, consistency, presentation, and the expectations of a luxury hotel environment.
• Respond professionally and promptly to special requests, dietary needs, and allergy-related instructions communicated by culinary leadership.
• Support a positive guest experience through reliable execution, urgency, cleanliness, and teamwork.
• Maintain a professional appearance and comply with uniform, grooming, and hygiene standards.

Team Collaboration & Professional Development

• Work respectfully and collaboratively with Culinary, Stewarding, Banquets, Restaurants, In-Room Dining, Purchasing, and other hotel departments.
• Communicate clearly during shift changes, pre-shift meetings, service periods, and production handoffs.
• Assist colleagues and other stations as operational needs require.
• Attend required meetings, training, tastings, safety sessions, and culinary education.
• Demonstrate dependability, appropriate urgency, receptiveness to coaching, and commitment to continuous improvement.
• Perform other appropriate duties and special assignments requested by culinary leadership.

QUALIFICATIONSRequired Qualifications

• High school diploma or equivalent preferred, or an equivalent combination of education and relevant experience.
• Minimum two (2) years of professional cooking experience in a hotel, restaurant, resort, banquet, or comparable culinary environment.
• Working knowledge of basic food preparation, cooking methods, kitchen sanitation, safe knife handling, and food storage.
• Valid Food Handler Certification, where required, or ability to obtain it within the timeframe required by law and hotel policy.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and special events.

Preferred Qualifications

• Three (3) or more years of culinary experience in an upscale restaurant, luxury hotel, resort, banquet, or high-volume operation.
• Culinary school coursework, apprenticeship, or recognized culinary training.
• Experience supporting restaurant, banquet, catering, or high-volume hotel culinary operations.
• Knowledge of luxury hospitality standards and refined food presentation.

KNOWLEDGE, SKILLS & ABILITIES

• Intermediate culinary techniques, reliable station execution, solid knife skills, and the ability to prepare menu items with consistency and limited supervision.
• Knowledge of food safety, sanitation, allergen awareness, temperature control, storage, and workplace safety practices.
• Ability to read and follow recipes, production sheets, banquet event orders, prep lists, and verbal instructions.
• Ability to organize work, manage multiple priorities, and maintain accuracy in a fast-paced kitchen.
• Professional communication, teamwork, judgment, and dependability.
• Ability to use standard commercial kitchen tools and equipment safely.
• Commitment to product quality, consistency, cleanliness, cost awareness, and continuous learning.

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Stand and walk for extended periods, frequently for six (6) to eight (8) hours or more during a shift.
• Frequently lift, carry, push, or pull items weighing up to 50 pounds.
• Frequently reach above and below shoulder level; bend, squat, kneel, climb, twist, and stoop.
• Use hands and arms repetitively for cutting, chopping, mixing, stirring, lifting, grasping, pushing, pulling, and operating kitchen equipment.
• Work in a fast-paced kitchen environment that may include heat, steam, flames, sharp tools, moderate to high noise, wet surfaces, changing temperatures, and cleaning products.

AVAILABILITY & SCHEDULING

The hotel operates 24 hours a day, 7 days a week. Work schedules must accommodate fluctuating business demands. Due to the nature of the hospitality industry, no set schedule is guaranteed. Schedules may be modified based on business volume, operational needs, and special events.

GENERAL DISCLAIMER

This job description is not intended to be a complete list of all duties, responsibilities, or qualifications. The employee may be required to perform other duties as needed. This description provides general information about the position and is not an employment contract. Responsibilities, duties, requirements, and reporting relationships may change based on business needs. The Ontario Airport Hotel & Conference Center reserves the right to modify this job description at any time, with or without notice, subject to applicable law.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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