Cook 1 – Chick-Fil-A (Full-Time 12 month)
Please see Special Instructions for more details.
- This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.
- Flexible work schedule as dictated by the needs of the university.
- Dining and Conference Services staff may be required to work evenings and weekends.
- Dining and Conference Services staff, as essential employees, need to arrive at work on a timely basis even when there is a publicly announced delayed opening or closing.
Position Information
Requisition Number
Requisition Number P01361
Position Type
Position Type Staff
Department
Department Dining and Catering Services
Working Title
Working Title Cook 1 – Chick-Fil-A (Full-Time 12 month)
Classification
Classification Cook 1 - 81150
Position Summary Information
Nature of position
Nature of position Permanent, Full-time
If Temporary, Start Date
If Temporary, End Date
If part-time, hours per week
Days Worked
Days Worked Varies
Hours/Shift worked Varies
Union
Union AFSCME
Job Summary/Basic Function
About the position:
Millersville University’s Chick-fil-A employees are essential to delivering the high-quality food and exceptional experience our guests expect. You play a key role in preparing fresh, delicious food with care while working in a fast-paced, team-focused environment.
Hourly Rate: $18.83 Plus a generous benefits package designed to support your well-being and future:
- Comprehensive Health Coverage – Medical, dental, and vision insurance
- Group Life Insurance
- Retirement Plans – Choose from two excellent options
- Tuition Waiver – Invest in your education or your family’s
- Paid Time Off – Vacation, sick leave, and holidays to recharge
Nestled in beautiful Lancaster County, Pennsylvania, Millersville University is a proud member of Pennsylvania’s State System of Higher Education. We’re known for:
- Strong student-faculty connections
- 70+ undergraduate and 24 graduate programs
- A stunning campus and vibrant community
- Outstanding job placement for graduates
With over 66,000 alumni across the globe, our impact is far-reaching—and growing.
Our Mission & Values:
At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.
We are deeply committed to Inclusive Excellence—creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community.
Equal Opportunity for All:
Millersville University is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.
Duties and Responsibilities
Prepare Food with Excellence, Safety, and Cleanliness:
- Follow recipes and procedures to prepare high-quality menu items.
- Ensure food is cooked properly, fresh, and presented according to Chick-fil-A standards.
- Maintain consistency and accuracy in every order.
- Maintain a clean and organized kitchen, including workstations and equipment.
- Mixing, chopping, dicing, slicing, assembling food in preparation for cooking, baking, or assembling, grilling, baking, or frying foods according to Chick-fil-A food preparation standards.
- Cook chicken and other food items by broiling, frying, or other methods according to Chick-fil-A food preparation standards.
- Fileting, marinating, coating, thawing, etc., as well as cooking the final product.
- Prepare Chick-fil-A menu items for student, faculty and the public in the Student Memorial Center.
- Maintain daily logs for proper times and temperatures for various working stations according to Chick-fil-A standards and food safety standards.
- Use proper inventory practices. First in First out, date dots, rotating of supply, etc.
- Cleaning and sanitation of utensils, equipment, and facilities.
- May function as lead worker by coordinating, participating in and reviewing routine food production tasks performed by student workers.
- Can train student workers in routine food production tasks.
- Check attendance for student staff in the area.
- Completion of specific trainings as required by Chick-fil-A standards.
- Ensure accurate inventory control and effective waste management to maximize profitability, maintain product quality, and support operational excellence.
Maintain Speed & Accuracy:
- Work with a sense of urgency while prioritizing food safety and quality.
- Communicate clearly with Front of House to ensure order accuracy.
- Keep up with demand during peak hours while staying organized.
Work as a Team:
- Collaborate with fellow Team Members to keep the kitchen running smoothly.
- Maintain a positive attitude and encourage those around you.
- Take ownership of your role and responsibilities.
- Strive for continuous improvement and personal growth.
- Greet every guest with genuine hospitality and a positive attitude.
- Take orders with accuracy, enthusiasm, and attention to detail.
- Operate the POS system efficiently while maintaining a personal connection.
- Ensure each order is accurate, fresh, and delivered promptly.
- Maintain a sense of urgency while keeping quality and friendliness top of mind.
- All other duties as assigned.
Safety:
- Work safely by using Personal Protective Equipment, maintaining equipment, following safety procedures and policies, etc.
- Leave the work area clean and functional at the end of shift.
- Be aware of and report any potential safety hazards to supervisor or management immediately.
- Cooperate with safety investigations and audits.
- Participate in and complete specific Pathways trainings for food preparation, food safety, and cultural alignment to uphold the Chick‑fil‑A standard.
- One year experience in Chick‑fil‑A setting or fast‑food restaurant OR equivalent combination of experience and/or training.
- Demonstrated knowledge of cooking, frying, line prep work and food production safety & sanitation.
- Experience:
- preparing ingredients and cooking food items on a fast paced, quantity basis.
- reading and interpreting recipes and frying practices to ensure safe and efficient production times.
- operating modern automative and manual kitchen equipment.
- Excellent oral and interpersonal communication skills.
- Commitment to inclusive practices and working with diverse student populations.
- Successful interview.
- Successful completion of three background checks.
- Prior Chick‑fil‑A experience.
- Experience as a restaurant cook.
- Knowledge of the back of house workings of Chick‑fil‑A.
Please Note: These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act ( ADA ).
- Ability to:
- lift up to50 lbs. without assistance.
- lift over 50 lbs. with assistance.
- work in a high-heat, small, spaced environment due to heat producing kitchen equipment.
- work in cold storage areas.
- work in person on campus.
- Must be able to stand for up to 8 hours.
- Basic math skills (add, subtract, multiply, divide).
- Read ingredient lists, recipes, cooking techniques, cooking instructions, service directions and labels.
- Properly handle and safely use kitchen knives.
- Work as a member of a culinary team.
- Understanding of verbal directions.
- Familiarity with cooking terminology, cooking equipment, knife handling & cutting skills, sanitation, and kitchen safety.
- Dexterity of hands and fingers to operate a computer keyboard and mouse.
Posting Open Date
Posting Open Date 10/20/2026
Posting Close Date
Special Instructions to Applicants
- This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.
- Flexible work schedule as dictated by the needs of the university.
- Dining and Conference Services staff may be required to work evenings and weekends.
- Dining and Conference Services staff, as essential employees, need to arrive at work on a timely basis even when there is a publicly announced delayed opening or closing.
Required fields are indicated with an asterisk (*).