COO Enterprise Systems Architect, GenAI Director

Citi; Pennsylvania; On-site; USD 170,000 - 300,000; Full time

Job summary

A global banking leader seeks a COO Enterprise Systems Architect to shape the architecture vision and strategy for various COO functions. This role involves designing scalable systems, engaging partners for GenAI adoption, and driving simplification initiatives. Candidates should possess deep financial services experience and a robust understanding of modern architecture frameworks. Potential salary ranges from $170,000 to $300,000, plus comprehensive employee benefits and incentives.

Benefits

Medical, dental & vision coverage

401(k) retirement plan

Paid time off packages

Qualifications

• 15+ years experience in financial services with 7+ years supporting cross-product transformation.
• 5+ years in leading large-scale enterprise architecture initiatives.
• Strong understanding of financial services regulatory frameworks.

Responsibilities

• Define and maintain front-to-back system architecture across COO functions.
• Lead the design of scalable, resilient, and secure systems.
• Drive architectural consistency across projects and platforms.

Skills

Financial services expertise

Enterprise architecture leadership

Understanding of banking systems

Knowledge of language models

Creative problem-solving

Education

Bachelor’s degree in IT, Computer Science, or engineering

Master’s degree (preferred)

Tools

Cloud-native designs

Microservices

APIs

DevOps practices

Job description

Overview of Citi

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting‑edge ideas, best‑in‑class products and solutions, and unparalleled access to capital and liquidity.

Overview of the organization

The Chief Technology Office (CTO) is responsible for defining and executing the core architecture and technology strategy across the enterprise by working in partnership with business units and functions. Ensuring strategic alignment and efficiency of solutions across a diverse portfolio of engineering and transformation efforts. The COO Enterprise Architecture capability sits within CTO organization and is responsible for driving modernization of enterprise applications and process simplification through best‑in‑class technology solutions. Including, development of shared services, comprehensive data architecture, automation, and adoption of Generative AI solutions.

Job Purpose

The COO Enterprise Systems Architect will be a key leader in the technology organization, responsible for designing and developing the overall architecture vision and strategy for cross‑business COO functions such as –payments control services, global reconciliations, reg. reporting, liquidity management, and strategic general ledger. We are seeking a visionary leader to standardize, simplify, and scale current fragmented application landscape to deliver business value and drive efficiencies. The role requires deep experience in designing, executing, and managing complex systems at scale, a passion for architectural simplification, and a demonstrable commitment for building sustainable, future‑ready platforms. Driving enterprise adoption of GenAI solutions including large language models and agentic flows is a critical component. Successful candidate will partner with SMEs across business, Operations, Finance, and Technology functions and transformation leads to develop architecture blueprints, systems design, integration, and multi‑year GenAI execution roadmap. The role reports directly into the Head of COO Enterprise Architecture.

Key Responsibilities

• Define and maintain cohesive front‑to‑back system architecture across COO to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Engage with business and technology partners to define and execute GenAI adoption roadmap aligned with commercial, cost, and control priorities
• Lead the design of scalable, resilient, and secure systems that reduce complexity and drive process efficiencies across business units
• Develop systems architecture blueprints covering current and target state system flows, control definitions, STP vs. manual processing, and data contracts
• Partner with business and technology stakeholders to define and enforce architecture principles, standards, and roadmaps
• Drive simplification initiatives across application and infrastructure landscape, eliminating redundancies and technical debt
• Decompose functionality across legacy, monolithic applications to be reengineered into shared services
• Ensure architectural consistency across projects, platforms, and technologies by promoting reuse of shared components and standardized frameworks
• Define and promote best practices for systems design, API strategies, data integration, and lifecycle management
• Identify optimal technical and data solutions for adoption of GenAI solutions at scale
• Evaluate low‑code / no‑code tools to support workflow automation, process mining, reporting and analytics
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Produce high‑quality documentation and design artefacts
• Efficiently build strong working relationship with Tech and business partners and become a thought leader in executing the target state architecture
• Recruit and build a team of solution engineers and GenAI developers

Experience and Qualifications

• 15+ years experience in financial services with 7+ years supporting cross product / functional transformation
• 5+ years experience in leading large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Understanding of language models, transformers, agentic frameworks
• Rich understanding of vector stores and search algorithms
• Experience with modern architecture frameworks including cloud‑native designs, microservices, APIs, event‑based architecture, and DevOps practices
• Demonstrable success in leading architecture simplification and modernization initiatives with proven business value generation
• Experience with financial services standards such as ISDA FpML, FIX, ISO20022, internal product / process taxonomies is a plus
• Experience with financial services regulations such as mandatory execution, BCBS-239, reg. reporting, etc. is a plus
• Strategic thinker with creative problem‑solving capabilities
• Bachelor’s degree in IT, Computer Science, or engineering. Masters degree preferred
• Motivated self‑starter with ability to pick up and learn new skills and knowledge quickly and navigate the organization
• Ability to build and manage strong teams

Job Family Group: Technology

Job Family: Architecture

Time Type: Full time

Primary Location: New York, NY, United States

Primary Location Full Time Salary Range: $170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.