COO AI & Automation Transformation Director

Citi; North Carolina; On-site; USD 170,000 - 300,000; Full time

Job summary

A leading financial services firm is seeking a Re-engineering Process Group Manager for its COO organization in North Carolina. This role involves developing an AI and Tech Automation framework to enhance operations and controls while impacting client and employee experience. Candidates should have over 15 years of experience in banking and a strong background in product and program management. Competitive compensation packages and benefits are included, ensuring a supportive work environment.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Paid time off packages

Qualifications

• 15+ years of relevant experience in Banking or Financial Services.
• Demonstrates a track record of working on large, strategic Business Transformation projects.
• Strong understanding of AI concepts and Technology Patterns.
• Ability to influence and engage with senior stakeholders.

Responsibilities

• Develop AI and Tech Automation enablement framework.
• Identify and maintain AI & Tech Automation opportunity pipeline.
• Establish targets for client, employee, control and efficiency metrics.
• Conduct Technology & AI assessments.

Skills

Product Management

Process Re-engineering

Banking Operations

Artificial Intelligence

Program Management

Strategic Thinking

Analytical Skills

Communication Skills

People Management

Education

Bachelor's degree in business / finance / engineering

Job description

A leading financial services firm is seeking a Re-engineering Process Group Manager for its COO organization in North Carolina. This role involves developing an AI and Tech Automation framework to enhance operations and controls while impacting client and employee experience. Candidates should have over 15 years of experience in banking and a strong background in product and program management. Competitive compensation packages and benefits are included, ensuring a supportive work environment.