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Deloitte's Converge Mobility team seeks a Product Strategy & Management Lead for Seamless CX to own the vision and day‑to‑day execution of a portfolio of AI‑native products that drive recurring, licensable revenue. You will set strategy for Seamless CX, partner with engineering, design, and GTM, define pricing and commercialization, and translate client needs into tangible product requirements.
Recruiting ends 10/15/2026.
Converge Mobility is Deloitte's product engine and storefront for the Auto & Mobility industry, connecting Auto Industry Advantage priorities to the firm's broader Products+ growth strategy. The Converge Mobility portfolio spans a growing suite of IA-aligned products that leverage proprietary data, AI-native decision intelligence, and reusable Converge capabilities to deliver client value. The team works on products across the maturity curve, from early-stage exploration and demo (V0) through accelerator (V1) to scale (V2), but its primary focus is on building mature, licensable, ARR-driving product businesses that can be sold and scaled with minimal customization across auto OEM, dealer, and mobility clients. Ultimately, Converge Mobility brings together the depth of Deloitte's auto-sector expertise and world-class product management / engineering to create a sustainable, profitable product business.
Within Converge Mobility, Seamless CX is one of the portfolio's priority pillars, encompassing products across Commerce, Aftersales, and Remarketing - designed to help auto OEMs, dealers, and mobility providers understand, retain, and grow value from their end customers.
Are you passionate about turning ideas into scalable, profitable product businesses? As the Product Strategy & Management Lead for Seamless CX within Converge Mobility, you'll own both the vision and the day-to-day execution for a portfolio of AI-native products (ex. Residual Value Management, Aftersales Service Intelligence, Customer Segmentation, Mobility Subscription Solution, and Signals/Customer & Marketing) that drive recurring, licensable revenue. You'll set the strategic direction for the Seamless CX suite while also rolling up your sleeves on product management in partnership with engineering, design, and GTM teams.
Recruiting for this role ends on 10/15/2026.
As the Product Strategy & Product Manager for Seamless CX, you will split your time between setting direction for the portfolio and driving its day-to-day build and delivery.
Product Management:
The successful candidate would possess these skills:
Qualifications:
Preferred:
You may also be eligible toparticipatein a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends onvarious factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.