Convention Sales Coordinator

Visit Denver, The Convention & Visitors Bureau; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Visit Denver, The Convention & Visitors Bureau, in Denver, CO, seeks a Convention Sales Coordinator to provide comprehensive administrative support to the Convention Sales team. You will assist with communications, bid books, lead distribution, travel arrangements, and reporting.

The role requires a bachelor’s degree in hospitality/business/marketing, at least one year in an administrative role, and proficiency with MS Office or Google Suite.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration and/or Marketing is required.
• Minimum of one year of administrative support experience; hospitality experience is a plus.
• Proficient with MS Office or Google Suite and strong written/oral English.
• Ability to manage multiple tasks with accuracy and meet deadlines.
• Professional communication with diverse stakeholders.

Responsibilities

• Provide administrative support to the Convention Operations team.
• Prepare correspondence, charts, tables, and presentations.
• Manage sales leads, bid books, and mail handling.
• Coordinate site tours and itineraries.
• Track and report on department activities and documents.
• Coordinate events and trade shows for staff and guests.
• Liaise with hotels, clients, and internal departments.
• Maintain databases and project plans.
• Monitor inventory of sales publications and amenities.
• Process expense reports and invoices timely.

Skills

MS Office / Google Suite

English proficiency

Interpersonal skills

Organization

Problem solving

Analytical skills

Reliability

Education

Bachelor’s degree in Hospitality, Business Administration and/or Marketing

Tools

Microsoft Office Proficiency

Google Suite Proficiency

Job description

Reports to: Director of Convention Sales

Department: Convention Operations

FLSA Classification: Non-Exempt (Hourly)

Job Summary:

The Convention Sales Coordinator reports to the Director of Convention Sales. The Convention Sales Coordinator’s primary responsibility is to provide administrative support to assigned department staff in a variety of capacities. The capacities include, but are not limited to, preparation of various written communications, sales bid books, distribution of sales leads as needed, mail handling, events/meeting planning, telephone coverage, reporting, research, database management, and assisting with completion of specially assigned projects.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Duties/Responsibilities:

• Support Visit Denver’s vision, mission, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability, and ownership.


• Support Visit Denver’s efforts related to Diversity, Equity, and Inclusion (DEI).


• Accurately and efficiently prepare general correspondence, charts, tables, graphs, presentations, bid books, sales packets, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.


• Collect sales leads/bid sheets, hotel bid responses, hotel block bid responses, etc. in a timely and professional manner.


• Administer and maintain department-related databases, project plans, and spreadsheets to track information and handle projects.


• Coordinate client site tours and itineraries. Track in‑kind components of site tours.


• Respond to requests for information and follow up in a timely manner. Filter all routine and non‑routine questions, email, visitors, and phone calls.


• Act as a liaison with other departments and external parties, including high‑level staff, members, hotels, and current and potential clients.


• Coordinate all aspects of mailings including but not limited to material orders, preparation of mailing labels, stuffing envelopes, etc. Ensure customer information requests are filled in a timely manner.


• Prepare and distribute various weekly, monthly, quarterly, and annual internal and external reports within established deadlines as directed.


• Monitor inventory of sales‑related publications and/or amenities; coordinate re‑orders and deliveries.


• Coordinate aspects associated with weekly, monthly, quarterly, and annual activities/events/tradeshows for assigned staff and guests.


• Create, maintain, and distribute various weekly, monthly, quarterly, and annual calendars for assigned staff as directed.


• Prepare and process expense reports, invoices, and check requests for assigned staff in a timely and accurate manner.


• Conduct various research projects as directed.


• Organize, maintain, and archive various departmental records.

Other duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Required Skills/Abilities:

• Proficient technology application skills: Advanced Microsoft Office or Google Suite (word processing, spreadsheet, and presentation), email and general digital skills.


• Excellent command of the English language, oral and written.


• Effective interpersonal skills, maturity, good judgment, and capability of communicating in a professional manner with a diverse range of individuals.


• Efficient and proven organizational skills; ability to prioritize and manage multiple projects/responsibilities simultaneously while meeting stringent deadlines in a fast‑paced environment; detail oriented.


• Resourceful problem‑solving and follow‑up skills.


• Proactive; solid analytical skills; detail oriented.


• Reliable, dependable, flexible, and responsive; must be available to work overtime or outside normal business hours as required.

Education and Experience:

• A Bachelor’s degree in Hospitality, Business Administration and /or Marketing, and/or other relevant field of study is required.


• A minimum of one (1) year of experience in an administrative support role; hospitality experience is a plus.

Physical Requirements:

• Must be able to remain in a stationary position, such as sitting or standing, for an extended period.


• Must be able to bend, stoop, and reach.


• Must be able to lift a minimum of 40 pounds on an occasional basis.


• Medical Insurance


• Dental Insurance – 100% employer paid


• Vision Insurance – 100% employer paid


• Basic Life Insurance – 100% employer paid


• Short‑Term Disability (STD) – 100% employer paid


• 401(k) Retirement Plan


• Profit Sharing


• Paid Time Off (PTO)


• Three (3) Floating Holidays


• Nine (9) Paid Holidays


• Flexible Spending Accounts (FSA)


• Employee Discounts


• Professional Development Opportunities


• Supportive, Positive Work Culture

Application Deadline:

Applications will be accepted through October 2, 2026. This position has also been posted internally in accordance with Colorado’s Equal Pay for Equal Work Act.

Visit Denver is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.