Convention Center Banquet Set-Up Clerk (Call-in)

Lake of the Torches; Wisconsin; Vor Ort; USD 21.000 - 23.000; Vollzeit

Zusammenfassung

Lake of the Torches Resort Casino in Lac Du Flambeau, WI is seeking a Banquet Set-Up Clerk to prepare room layouts, set up and break down venues, and assist during events. You will ensure spaces are clean, organized, and compliant with banquet orders, while operating AV gear and helping guests as needed.

The role requires a high school education or equivalent and at least one year of related experience; strong interpersonal and time-management skills are essential for success in a fast-paced

Qualifikationen

• A high school education or equivalent is required.
• Minimum of one year experience in a convention center/banquet or customer service preferred.
• Excellent interpersonal and communication skills are essential.
• Ability to handle confidential information with diplomacy and tact.

Aufgaben

• Assist in preparing room layout and banquet diagrams for events.
• Set up and break down venues per Banquet Event Orders and diagrams.
• Maintain cleanliness and organization of convention/banquet spaces.
• Operate and test audio-visual equipment as needed.
• Inspect facilities and equipment; report discrepancies or repairs.
• Restock supplies and ensure safe, clean storage of tools and equipment.
• Assist during events and support guests and staff as required.

Kenntnisse

Interpersonal skills

Communication skills

Organizational skills

Time management

Ausbildung

High school education or equivalent

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hotel Convention Center Regular Call In Lac Du Flambeau, WI, US

5 days ago Requisition ID: 1399

Salary Range: $15.00 To $17.00 Hourly

SUMMARY: The primary responsibility of this position is to perform the set-up/breakdown of bookings, assist where possible during a booked event, and keep all Convention/Banquet space clean and organized. Specific responsibilities include, but are not limited to the following:

DUTIES AND RESPONSIBILITIES:

• Assists in preparing room layout and set-up diagrams for convention center events.
• Interacts with other staff and event planners, and responds quickly to needs and requests.
• Perform accurate and timely room set-up according to published Banquet Event Orders and the room diagrams.
• After an event ends and in a timely manner breakdown the space, properly store all the equipment, and ensure the space is clean.
• Gains knowledge and demonstrates safe use of chairs, tables, risers, pipe and drape, portable walls, staging, dance floor, and other portable equipment for all types of events.
• Is responsible for maintaining, setting up and testing all required audio visual equipment.
• Performs daily inspections of all Convention/Banquet facilities, machinery and equipment and notifies supervisor or manager of discrepancies or repair requests.
• Keeps service corridors and storage areas organized and unobstructed.
• Exercise proper storage and care of the facilities' and client's tools and equipment.
• Keep all storage and equipment areas in a safe, clean, and neat condition and assist in the restocking of supplies.
• Sweeps, dusts, wet mops floors, vacuums and steam clean carpets.
• Assists in loading dishwashers, inspecting dishes, glasses and flatware for cleanliness and accurately sorting all items.
• Attends banquet events and assists with serving customers as necessary.
• Notifies supervisor or manager of situations that may affect guests, associates or the Lake or the Torches Resort Casino.
• Performs other duties as assigned.

POSITION RELATIONSHIPS:

• Internal:Continual contact with food and beverage and engineering associates. Occasional contact with associate in all other Lake of the Torches Resort Casino departments.
• External:Continual contact with guests and visitors. Occasional contact with suppliers.

SUPERVISORY RESPONSIBILITIES:None

SUPERVISION RECEIVED:Performs position responsibilities under the direct supervision of the Catering Services Supervisor or Convention Manager checking frequently for directions or questions.

EDUCATION: A high school education or equivalent is required.

EXPERIENCE: A minimum of one year experience in a convention center/banquet or customer service environment is preferred.

SKILLS AND REQUIREMENTS: Must possess excellent interpersonal, communication, organizational and time management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary.

WORKING ENVIRONMENT:

• Work Conditions: The majority of responsibilities are performed within the convention/banquet center with exposure to differentials in temperature.
• Exposure to Hazards: Controlled exposure to high temperature from cooking equipment and food preparation may occur. May be exposed to situations where hazardous chemicals, spills, wet floors or guest behaviors may create undesirable conditions.
• Physical Requirements: Continual walking, bending, standing and lifting up to 50lb is required.

BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Banquet Set-Up Clerk to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance.

OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.