Convenience Store Customer Service Representative - Hills & Dales

BellStores; Massillon (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

BellStores is seeking a Customer Service Representative for its Massillon convenience store. The role focuses on delivering friendly and efficient service to every customer, handling transactions accurately, and keeping shelves stocked.

As a frontline team member, you will contribute to a clean, safe store environment and participate in daily duties with flexibility to work various shifts. The position emphasizes reliability and customer-ready communication in a fast-paced retail setting.

Qualifications

• Outgoing, able to work pleasantly with the public.
• Ability to work shifts, holidays, and weekends.
• Honest and dependable.
• Reliable transportation and phone communication.

Responsibilities

• Provide exceptional, fast, efficient, and friendly service.
• Handle money and complete transactions.
• Stock merchandise on sales floor and in coolers.
• Work with other store employees as a member of the BellStore Team.
• Maintain clean facilities and work environment.
• Other duties as assigned by Store Management.

Skills

Customer service

Cash handling

Teamwork

Reliability

Job description

Job DetailsLevel: EntryJob Location: OH Massillon 1147 - Massillon, OH 44646Position Type: Customer Service Representative ConvenieSalary Range: $14.00 HourlyJob Shift: Any

CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE

As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.

Major Job Activities

• Provide exceptional, fast, efficient, and friendly service.
• Handle money and complete transactions.
• Stock merchandise on sales floor and in coolers.
• Work with other store employees as a member of the BellStore Team.
• Maintain clean facilities and work environment
• Other duties as assigned by Store Management
• Standing 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching daily (above head cigarette racks, storage shelves, etc.)
• Bending daily (down and side to side)
• Pushing brooms, mops, dolly on wheels daily
• Pulling cart daily

Qualifications

• Outgoing, able to work pleasantly with the public
• Ability to work shifts, holidays, and weekends.
• Honest and dependable
• Reliable transportation and phone communication

Physical Requirements

• Standing – 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching – daily (above head – cigarette racks, storage shelves, etc.)
• Bending – daily (down and side to side)
• Pushing – brooms, mops, dolly on wheels – daily
• Pulling – cart daily