Convenience Store Associate

Family Fare, LLC; Saint Joseph (MI); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Total rewards

Equal opportunity

Job summary

SpartanNash in St. Joseph, Michigan is seeking a front-end associate to display and stock products, process transactions, and uphold guest experience and safety guidelines.

You will contribute to store profitability by accurate cash handling, loyalty program enrollment, and friendly service. The role requires a high school diploma or GED, 1 year of retail experience, strong communication and organizational skills, and a detail‑oriented approach.

Qualifications

• High school diploma or GED preferred.
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely with customers.
• Good customer service and organizational skills; detail-oriented.

Responsibilities

• Process financial transactions including cash, checks, credit cards, loyalty cards, and coupons accurately.
• Assist in stocking and stocking items in required areas of the store.
• Operate the cash register and enroll guests in loyalty programs.
• Maintain a clean and neat service area and ensure pricing/signage accuracy.
• Communicate store programs and promotions to customers and model high service standards.
• Follow safety, sanitation, and PPE guidelines and uphold guest experience guidelines.

Skills

Customer service

Verbal communication

Organizational skills

Retail experience

Education

High school diploma or GED

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company?

Location: 1666 Hilltop Rd - St Joseph, Michigan 49085

Position Summary

This role is responsible to work independently to display and stock products; to ensure that you contribute to the financial best interest of the store. Additionally, this role is responsible for meeting company guidelines for guest experience, as well as complying with company guidelines for safety and food safety.

Here’s what you’ll do

• Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately and in accordance with company policy.
• Assist in receiving, unloading and stocking products in required areas of the store.
• Responsible for front‑end duties such as running the cash register, suggestive selling (lottery, etc.), enrolling guests in loyalty program, maintaining a clean and neat service area.
• Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.
• Maintain understanding of current store programs and product locations. (i.e., One More Item and assisting in execution of the department flight plan)
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in‑store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
• Maintain a clean and well‑stocked department and outside grounds; ensure the department complies with Company safety and sanitation procedures and standards.
• Responsible to assist with stocking items on the sales floor, cooler, and back room.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here’s what you’ll need

• High school diploma or GED (preferred)
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail‑oriented.
• Basic reading, writing and arithmetic skills are required.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate-run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.