Controls Technician, DCC Communities

Amazon Web Services (AWS); Herndon (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A global technology company seeks a skilled Controls Technician to join their team managing Building Management and Electrical Power Monitoring Systems at data centers. The ideal candidate will have technical experience, particularly with low to medium voltage systems, and the ability to travel as required. This role involves installing, troubleshooting, and maintaining critical systems to ensure optimal performance of data center operations.

Qualifications

• 1+ years of relevant technical work experience.
• Experience with low and medium voltage electrical systems.
• Basic understanding of industrial control systems.

Responsibilities

• Install, test, and troubleshoot equipment for BMS and EPMS systems.
• Perform diagnostics and maintenance on controls systems.
• Manage projects related to BMS and EPMS installations.

Skills

Technical work with computer systems

Troubleshooting skills

Project management

Education

Technical School diploma or Associate degree

Bachelor's degree in Electrical Engineering

Tools

Computer enterprise asset management systems

BMS and EPMS systems

Job description

Controls Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Key Job Responsibilities

• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform point to point checkouts between field devices and controllers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium size projects and programs.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
• Commissioning and systems level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendors or in panel builders facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and respond to after-hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.
• Ability to travel approximately 40% domestically to support BMS, EPMS related work at AWS data centers and/or vendor premises.

Basic Qualifications

• 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components.
• Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
• Minimum one year with mission critical low and medium voltage electrical and/or mechanical systems.

Preferred Qualifications

• 1+ years of data center engineering, or 1+ years of data center or mission critical facilities experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.