Controls System Facilities Program Manager- Elizabethtown, PA

Nordstrom; Elizabethtown (Lancaster County); On-site; USD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a proactive Control Systems Engineer to enhance supply chain operations. This exciting role involves providing automation controls and technical support for distribution and fulfillment centers, focusing on maximizing equipment reliability and performance. You'll collaborate with diverse teams, mentor staff, and lead system optimization projects while ensuring top-notch communication and leadership. Join a company that values innovation and offers comprehensive benefits, including medical, dental, and retirement plans, while supporting your professional growth in a dynamic environment.

Benefits

Medical/Vision Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Qualifications

• 5+ years of experience in electrical or mechanical engineering.
• Proficiency in programming software for automation controls.
• Strong knowledge of robotics and control networks.

Responsibilities

• Monitor MHE metrics and analyze system performance issues.
• Provide regional support and manage change control.
• Collaborate with teams on system optimization projects.

Skills

Electrical Theory

Robotics

Controls Components

Automated Equipment

Communication Skills

Leadership Skills

Education

Bachelor’s in Electrical Engineering

Bachelor’s in Mechanical Engineering

Engineering Technology

Tools

RSLogix5000

FT View

SCADA Systems

Job description

Job Description

Nordstrom Supply Chain (S.C) facilities play a vital role in the success of supply chain operations, particularly in distribution and fulfillment. The facilities are seeking a proactive Control Systems Engineer to provide automation controls and technical support for Distribution/Fulfillment Center operations, focusing on maximizing equipment reliability and operational performance of conveyors, sortation systems, scanners, cameras, print and apply systems, and robotic automation devices and programs.

The Control Systems Engineer will work closely with the Supply Chain facilities team, DC-FC Startup Team, and Safety to support MHE systems optimization and project implementation. This role serves as a SME across all S.C sites, maintaining and troubleshooting material handling control systems, including PLC/PC controllers and various industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, DZC, DMC, ASibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.

Responsibilities include monitoring MHE metrics, analyzing system performance issues, providing escalation support, training, and developing control operating protocols, change management practices, and policies.

Responsibilities include, but are not limited to:

• Providing regional support to all Supply Chain control systems techs/leads, setting troubleshooting standards, managing change control, and coordinating with OEMs.
• Planning and coordinating work activities for Control Systems Techs/Leads to meet operational goals.
• Serving as the first escalation point during and after business hours for hardware and software troubleshooting.
• Collaborating with various teams, including Operations, IT, Engineering, OEMs, and Safety, on system optimization and project implementation.
• Maintaining and troubleshooting material handling control systems and monitoring system metrics.
• Mentoring and training staff, developing SOPs, and leading root cause analysis and incident review processes.
• Supporting system design, integration, and supporting new technology installations.
• Communicating technical issues and project timelines to leadership and teams.
• Participating in skill assessments and handling workload flexibly.
• Travel up to 40% as required.

Basic Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or equivalent experience (5+ years).
• Experience with electrical theory, robotics, controls components, and automated equipment.
• Proficiency with programming software such as RSLogix5000, FT View, and similar platforms.
• Knowledge of robotics work cells, control networks, and electrical troubleshooting.
• Understanding of SCADA systems, KPIs, and mechanical/electrical drawings.
• Excellent communication and leadership skills.

Preferred Qualifications

• Experience in controls design, logic, and programming.
• Systems integration experience.
• Support experience with conveyors and sortation systems from SDI, Dematic, and Honeywell.
• Proven remote technical support skills.

Benefits

Nordstrom offers comprehensive benefits including Medical/Vision, Dental, Retirement, Paid Time Off, Life Insurance, Disability, Merchandise Discount, and EAP Resources.

Additional notes: The role involves supporting critical systems, requires travel, and may include additional duties not listed here. Nordstrom conducts background checks and considers qualified applicants with criminal histories in compliance with legal requirements. Applicants requiring accommodations should contact the nearest Nordstrom location. For current employees, apply via Workday.