Controls Service Technician

Johnson Controls, Inc.; Charlotte (NC); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Employee discounts

Paid time off

Job summary

Johnson Controls, Inc. is seeking a Controls Systems Technician to perform system commissioning in the field, load controller software, and diagnose basic HVAC and controls issues at customer sites. This role focuses on reliable service, clear communication, and efficient building operations.

The position requires hands-on use of calibration tools, basic electrical knowledge, and the ability to work safely on-site, with opportunities for growth and comprehensive benefits.

Qualifications

• Demonstrated technical aptitude.
• Basic knowledge of HVAC mechanical, electrical, and controls systems.
• Ability to use basic electronic test equipment for calibration and diagnostics.
• Ability to meet local licensing requirements for mounting and termination of low-voltage devices, where applicable.
• Effective communication and listening skills.

Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Load system-level controller software.
• Perform basic commissioning and system diagnostics from system-level controllers to end devices such as sensors and actuators.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and provide service-related support at customer sites.
• Calibrate systems using basic electronic test equipment.
• Complete commissioning documentation, time sheets, expense reports, on-site documentation, and as-built updates.
• Communicate job progress, issues, arrival, and completion status with management, contractors, and customers.
• Provide recommendations and solutions to help improve facility efficiency and support quoting needs.
• Follow all safety standards and attend required safety training.

Skills

Technical aptitude

Basic computer skills

Hand & power tools

Attention to detail

Effective communication

HVAC knowledge

Electronic test equipment

Low-voltage wiring

Tools

Drills & saws

Electronic test gear

Job description

Controls Systems Technician

Unleash your potential with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, we work to reimagine the performance of buildings to serve people, places, and the planet. You will have the opportunity to grow through meaningful work, learning opportunities, and a culture that values your voice and ideas.

Role Overview

As a Controls Systems Technician, you will perform assigned system commissioning using Johnson Controls configuration and commissioning tools. This field-based role supports customers by troubleshooting basic HVAC mechanical, electrical, and controls issues, responding to warranty calls, and helping buildings operate efficiently through reliable service and clear communication.

Key Responsibilities

• Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
• Load system-level controller software.
• Perform basic commissioning and system diagnostics from system-level controllers to end devices such as sensors and actuators.
• Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
• Respond to basic warranty calls and provide service-related support at customer sites.
• Calibrate systems using basic electronic test equipment.
• Complete commissioning documentation, time sheets, expense reports, on-site documentation, and as-built updates.
• Communicate job progress, issues, arrival, and completion status with management, contractors, and customers.
• Provide recommendations and solutions to help improve facility efficiency and support quoting needs.
• Follow all safety standards and attend required safety training.

How You Will Do It

• Own each assignment safely, accurately, and with integrity from arrival through closeout.
• Stay close to the work by verifying issues at the controller, device, and system level before acting.
• Keep customers, contractors, and management informed with clear updates, documentation, and follow-through.
• Look for practical improvements during each visit and turn service findings into useful recommendations.
• Work as one team by sharing information, asking for support when needed, and using internal resources well.
• Approach every job with a continuous-improvement mindset and resolve issues with candor and problem-solving.

Qualifications

• Demonstrated technical aptitude.
• Basic computer skills.
• Able to use hand and power tools such as drills and saws.
• Attention to detail.
• Effective communication and listening skills.
• Basic knowledge of HVAC mechanical, electrical, and controls systems.
• Ability to use basic electronic test equipment for calibration and diagnostics.
• Ability to meet any local licensing requirements for mounting and termination of low-voltage devices, where applicable.

Nice to Have

• Two years of experience installing electronic and/or mechanical systems.
• Demonstrated knowledge of HVAC systems.
• Experience with low-voltage or 120-volt wiring.
• Experience with building automation or controls commissioning.

Why Join Us

We offer competitive pay, paid vacation/holidays/sick time with 10 days of vacation in the first year, and a comprehensive benefits package including 401(k), medical, dental, and vision care available day one. You will also have access to extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, dedication to safety through our Zero Harm policy, and a company vehicle, tools, and equipment provided to complete the job. JCI employee discount programs are also available through The Loop by Perk Spot.

HIRING HOURLY RANGE: $24-$34 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package.

The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile.

Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us