Control Room Supervisor

LVI Associates; Dallas (TX); On-site; USD 120,000 - 155,000; Full time

Job summary

LVI Associates is seeking an Operations Center Manager to lead its around-the-clock monitoring function across a large portfolio of energy assets. This is a people leadership role focused on team management, operational effectiveness, and process improvement rather than hands-on system operation.

You will mentor a team of operators, oversee hiring and performance evaluations, and partner with engineering and maintenance to support reliability and safety.

Qualifications

• Experience leading teams within an operations center or similar critical environment.
• Experience supporting 24/7 operations and shift-based staffing.
• Strong interpersonal and coaching skills to drive accountability and development.
• Familiarity with renewable energy, energy storage, power generation, or utility operations.

Responsibilities

• Lead, develop, and mentor a team of operations center professionals.
• Oversee hiring, onboarding, training, and performance evaluations.
• Foster safety, accountability, collaboration, and operational excellence.
• Establish expectations, monitor team performance, and provide coaching.
• Manage staffing schedules to ensure continuous operational coverage.
• Improve retention and engagement through workforce planning.
• Provide leadership during operational events or heightened system activity.
• Ensure adherence to internal processes, safety protocols, and regulatory requirements.
• Coordinate cross-functional efforts to resolve issues and improve asset performance.

Skills

Team leadership

People management

24/7 operations

Operational effectiveness

Renewable energy familiarity

SCADA / monitoring platforms

Microsoft Office

Education

Associate degree

Bachelor's degree preferred

Tools

SCADA systems

Asset management software

Operational monitoring platforms

Job description

A growing owner and operator of utility-scale renewable energy and energy infrastructure assets is seeking an Operations Center Manager to lead its around-the-clock operations monitoring function. This individual will be responsible for overseeing a team of operators responsible for monitoring and supporting a large portfolio of energy assets across multiple markets.

This is a people leadership position focused on team management, operational effectiveness, workforce planning, and process improvement. While familiarity with operations center environments is important, the primary responsibility is leading personnel and ensuring reliable execution of operational processes rather than serving as a day-to-day system operator.

Key Responsibilities

• Lead, develop, and mentor a team of operations center professionals.
• Oversee hiring, onboarding, training, performance evaluations, and employee development initiatives.
• Foster a culture centered around safety, accountability, collaboration, and operational excellence.

Performance & Workforce Management

• Establish expectations, monitor team performance, and provide ongoing coaching and feedback.
• Manage staffing schedules to ensure continuous operational coverage.
• Improve retention, engagement, and overall team effectiveness through proactive workforce planning.

Operational Management

• Provide leadership and decision-making support during operational events or heightened system activity.
• Ensure timely escalation and resolution of operational issues.
• Monitor performance metrics and implement improvements to increase efficiency and reliability.

Process Development & Compliance

• Develop, maintain, and improve operational procedures, workflows, and standard operating practices.
• Ensure team adherence to internal processes, safety protocols, and regulatory requirements.
• Support compliance efforts related to industry standards and operational governance.
• Partner with engineering, maintenance, compliance, and other internal stakeholders to support operational goals.
• Coordinate cross-functional efforts to resolve issues and improve overall asset performance.

Desired Background

Leadership Experience

• Experience leading teams within an operations center, utility, power generation, industrial, or similarly critical operational environment.
• Demonstrated success managing employee performance and operational metrics.
• Experience supporting 24/7 operational organizations and shift-based staffing models.
• Strong interpersonal and coaching skills with the ability to drive accountability and development.

Technical & Industry Knowledge

• Familiarity with renewable energy, energy storage, power generation, utility operations, or related infrastructure.
• Experience utilizing operational monitoring platforms, SCADA systems, asset management software, or comparable technologies.
• Working knowledge of industry compliance and reliability standards is highly preferred.

Education & Skills

• Associate degree, technical training, military technical experience, or equivalent industry experience required.
• Bachelor's degree preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Additional Information

• Occasional travel may be required.
• This is an on-site leadership position.
• Standard schedule is afternoon/evening focused; however, flexibility is expected to support business needs, operational events, and occasional off-hours situations.

Why Consider This Opportunity?

• Join an organization operating a large and expanding portfolio of energy infrastructure assets.
• Directly influence operational performance and team development within a mission-critical function.
• Opportunity to lead a high-visibility operations team supporting the energy transition.
• Competitive compensation, bonus potential, retirement benefits, paid time off, and comprehensive healthcare offerings.