Control Room Operator

Pioneer Production Services, Inc; St. Clairsville (OH); On-site; USD 38,572 - 53,726; Full time

Job summary

Pioneer Production Services, Inc. is seeking a skilled Control Room Operator in Malvern, OH to support daily and nightly oil & gas operations.

The role focuses on managing production, water, construction, and field service activities while ensuring clear communication between supervisors, field staff, and other departments. The ideal candidate has 3 years of oil & gas production operator experience or equivalent dispatching/water hauling background, and must be proficient with Microsoft Office,

Qualifications

• 3 years of oil & gas production operator experience or equivalent dispatching/water hauling background.
• Must pass pre-employment drug screen and criminal background check.
• Strong communication and customer service skills.

Responsibilities

• Handle inbound and outbound calls from employees and vendors, dispatching and relaying information.
• Communicate between shifts regarding operational concerns and ongoing projects.
• Record all activities during the shift and ensure accurate shift turnover documentation.
• Deliver, update, and record all work order information for the Operations Control Center.
• Work independently while contributing to a collaborative team.
• Adapt to changing priorities as the shift progresses.

Skills

Oil & gas experience

Customer service

Communication skills

Tech-savvy

Dispatching experience

Oil & gas control room knowledge

Tools

Microsoft Office

Job description

Position Summary

In order to be considered for this role, candidates must have one of the following:

• 3 years of oil & gas production operator experience
• Significant and consistent water hauling or dispatching experience in the oil and gas field
• Gas control or oil and gas control room experience

Location: Malvern

Pay: $28.00 - $39.00 per hour

Schedule: 4 on, 4 off - Days & Nights

About the Role

We are looking for a skilled Control Room Operator to support daily and nightly operations in the Oil & Gas industry. The ideal candidate will be responsible for managing production, water, construction, and field service activities while ensuring smooth communication between supervisors, field staff, consultants, and other departments. As a Control Room Operator, you will be an integral part of maintaining efficient operations, ensuring accurate documentation, and supporting a collaborative work environment.

Responsibilities

• Handle inbound and outbound calls from company employees and vendors, dispatching and relaying information to the appropriate personnel.
• Communicate between shifts regarding operational concerns, issues, and ongoing projects.
• Report and track all activities during the shift to ensure accurate shift turnover documentation.
• Deliver, update, and record all work order information for the Operations Control Center.
• Work independently while contributing to a collaborative team environment.
• Adapt to changing priorities as the shift progresses.

Requirements

• Proficiency with Microsoft Office products.
• Strong customer service and communication skills.
• Must be tech‑savvy and able to quickly learn new computer programs.
• Must pass pre‑employment and random drug screens, as well as a criminal background check.
• Prior control room, dispatching, or oil & gas field experience is preferred.

Equal Opportunity Employer

Pioneer Production Services, Inc. is committed to providing equal opportunities to all employees and applicants and prohibits discrimination and harassment of any type protected by federal, state, or local laws.