United States – Operations
Overview
As part of Intersect Power’s Operations team, you’ll build and lead a critical component of the company’s operational execution capability. The Control Room Manager will establish and oversee the Integrated Operations Center (IOC) in Austin, Texas, creating a 24/7 control room organization responsible for the safe, reliable, and compliant operation of a growing utility-scale portfolio of solar, wind, battery storage, and gas generation assets. This role is based in Austin, Texas and supports a 24/7 operating environment.
What You’ll Do
- Build and Scale the Integrated Operations Center: Lead the development and stand-up of Intersect’s Integrated Operations Center, establishing the operational foundation for a new 24/7 control room organization.
- Recruit, hire, onboard, and develop Shift Supervisors, Operators, and operational specialists to support continuous operations.
- Design and implement training programs, qualification pathways, operating procedures, and readiness assessments to prepare operators for NERC and ERCOT responsibilities.
- Establish a culture of operational discipline, accountability, teamwork, and continuous improvement across the control room organization.
- Lead Real-Time Fleet Operations: Provide day-to-day leadership of a 24/7 control room responsible for monitoring and operating utility-scale solar, wind, battery storage, and gas generation assets.
- Oversee the accurate execution of dispatch instructions, ancillary service deployments, curtailments, and other real-time operational directives.
- Ensure continuous situational awareness across the fleet and coordinate rapid response to changing operating conditions.
- Manage operational workflows supporting both directly controlled and remotely coordinated generation assets.
- Drive Reliability, Compliance, and Grid Operations Excellence: Maintain compliance with applicable NERC reliability standards, ERCOT operating requirements, and regional market protocols.
- Ensure operational procedures, documentation, and operator practices support regulatory readiness and audit requirements.
- Maintain and enforce clear operational controls that preserve the separation between reliability-focused dispatch activities and commercial trading functions.
- Support continuous improvement initiatives that strengthen operational performance and control room effectiveness.
- Serve as Incident Commander During Critical Events: Lead operational response efforts during grid disturbances, forced outages, equipment failures, and security-related incidents.
- Coordinate emergency communications and escalation procedures with internal stakeholders, off-takers, market operators, and leadership teams.
- Direct operational decision-making during high-pressure events to support personnel safety, asset reliability, and grid stability.
- Oversee event documentation and operational data collection to support post-event analysis and corrective actions.
- Enable Cross-Functional Operational Execution: Partner closely with Field Operations teams to coordinate switching activities, maintenance execution, lock-out/tag-out procedures, and operational planning.
- Collaborate with Reliability & Commissioning and Technical Services teams to execute maintenance strategies and address performance issues.
- Ensure operational data is accurately captured and communicated to support warranty claims, asset performance evaluations, and commercial obligations.
- Serve as a key operational partner across Asset Management, Trading, Engineering, and executive leadership teams.
What You’ll Bring
- 8+ years of experience in utility-scale power generation, centralized control room operations, transmission operations, or related operational environments.
- 5+ years of direct leadership experience managing control room personnel, rotating shift teams, or other continuous operations organizations.
- Demonstrated success building, scaling, or significantly transforming operational teams, programs, or processes.
- NERC Reliability Coordinator (RC), Generation Operator (GOP), or equivalent certification required.
- ERCOT Operator Certification strongly preferred.
- Experience supporting utility-scale solar, wind, battery energy storage systems (BESS), gas generation assets, or comparable generation technologies.
- Strong understanding of real-time grid operations, dispatch execution, reliability standards, and operational risk management.
- Experience developing training programs, qualification matrices, standard operating procedures, and operational readiness processes.
- Ability to lead effectively during emergency events and make sound decisions in dynamic, high-pressure situations.
- Proven ability to collaborate across highly matrixed organizations and influence stakeholders across multiple functional disciplines.
- Strong communication, coaching, and team development skills.
- Commitment to operational excellence, accountability, safety, integrity, and continuous improvement.
Total Rewards
- Total Compensation: $221,000 - $260,000 (base salary + bonus in USD)
- Equity: Beyond your salary, you’ll receive an Equity Grant, giving you a meaningful stake in our parent company.
- Health & wellness: 100% premium coverage for you and your dependents on medical, dental, and vision
- Time to recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
- Family support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven
- Mental health: Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through Wellhub+
- Perks & extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone and internet, pet insurance allowance, full home office setup, free access to UrbanSitter with $625 in quarterly company-paid credits, ActiveHero, and One Medical
Intersect maintains a work environment free from discrimination, one where all employees are treated with dignity and respect. All employees share in the responsibility for fulfilling Intersect's commitment to equal employment opportunity. Intersect does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by and consistent with applicable local laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
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