Control Manager - Vice President

JPMorganChase; Tampa (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorganChase in Tampa, FL is seeking a Merchant Services Payments Control Manager to shape our compliance and risk strategies. You will partner with Product Owners to design, develop, and maintain a robust payments controls platform, including API connectivity and onboarding and servicing functions.

You will lead a team, oversee anti-fraud and cybersecurity measures, and collaborate with technology and operations to close control gaps across the platform delivery lifecycle.

Qualifications

• 7+ years of experience in control management within financial services.
• Experience implementing anti-fraud strategies and cybersecurity measures.
• Advanced data analysis and tech literacy to understand trends.
• Proven ability to lead diverse teams and align with policies.
• Strong stakeholder management and collaboration skills.
• Solid project management and operational excellence.

Responsibilities

• Lead the development and implementation of control strategies to mitigate compliance and operational risks.
• Use data and tech literacy to interpret business needs, identify trends, and craft solutions.
• Oversee anti-fraud and cybersecurity measures to protect operations.
• Manage a diverse team, driving continuous improvement and policy compliance.
• Engage internal stakeholders to drive collaboration and uphold operational integrity.

Skills

Control management

Data analysis

Anti-fraud strategies

Cybersecurity

Team leadership

Stakeholder management

Project management

Job description

Job Description

Step into a pivotal role at JPMorganChase, where your expertise in Control Management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

Job Description

Step into a pivotal role at JPMorganChase, where your expertise in Control Management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As an Merchant Services Payments Control Manager within JPMorganChase, you will partner and advise the Product Owners in the design, development, and maintenance of a robust payments controls platform. This includes API connectivity, integration of onboarding and servicing functions, digital and AI-driven risk assessments, and the implementation of controls. The role requires ongoing collaboration and continuous oversight with technology and operations controls teams to ensure control gaps are identified and addressed across all functions. The control manager is responsible for driving a strong controls environment and ensuring compliance and risk mitigation throughout the platform delivery lifecycle.

Job Responsibilities

• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
• Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks.
• Manage a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
• Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.

Required Qualifications, Capabilities, And Skills

• Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.
• Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.
• Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
• Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
• Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.

Preferred Qualifications, Capabilities, And Skills

• Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
• Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape.
• Excellent influence skills for engaging stakeholders and driving organizational change.
• Effective mentoring skills to develop team members and foster a culture of continuous improvement.
• Competence in quantitative reporting for data analysis and supporting informed decision-making.

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan & Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.