Control Manager – Business Management - Associate

Testing Site - JPMC; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Testing Site - JPMC is seeking a Control Manager – Business Management Associate to partner with senior leadership across Consumer & Community Banking Controls. You will lead and support the execution of strategic priorities and the functional Controls agenda, coordinating executive projects and reporting for the CCO, leadership team, and CEO.

You will develop compelling presentations, apply problem solving and data analytics, and collaborate with cross-functional teams (HR, risk,

Qualifications

• 4+ years of financial services experience in Communications, Strategy, Controls, Audit, Risk Management, or Compliance.
• Broad professional and operational knowledge of CCB businesses, operations, policies, procedures, risk, and controls.
• Exceptional oral and written communication skills, with the ability to collaborate and influence stakeholders at all levels.
• Demonstrated ability to deliver impactful presentations and engage effectively in one-on-one interactions, with meticulous attention to detail and outstanding follow-through.

Responsibilities

• Manage high-priority initiatives/projects to resolve diverse problems.
• Gather, synthesize, analyze and present project data and findings that influences action and gives insights into the department (e.g., CEO Functional Business Review).
• Develop impactful presentations for internal and external audiences.
• Execute creative analyses and provide insight to identify issues and arrive at recommendations.
• Collaborate with a centralized team of business support that covers key Control Management reporting and programs.
• Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department.
• Apply structured problem-solving and design thinking to address top strategic priorities.
• Develop a detailed understanding of current-state Control Management processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative businesssolutions required to increase efficiency.
• Build and foster strong partnerships with cross functional teams (i.e. HR, other LOB / Firmwide Control Management, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment and objectives.

Skills

Strong communication

Presentation skills

Strategic thinking

Problem solving

Collaboration

Tools

PowerPoint

Excel

Word

LLM

Job description

This role provides an exciting opportunity to work closely with the senior leadership team across Consumer & Community Banking Controls on strategic initiatives and functional objectives.

As the Control Manager – Business Management Associate within the Consumer & Community Banking Control Management team, you will lead and support the execution of strategic priorities and the functional Controls agenda across the Consumer & Community Banking Control Management organization. In this role, you will coordinate and manage key executive projects and reporting for the Consumer & Community Banking Chief Control Officer, their leadership team, and the Consumer & Community Banking Chief Executive Officer, ensuring alignment and effective delivery of critical initiatives.

Job Responsibilities:

• Manage high-priority initiatives/projects to resolve diverse problems
• Gather, synthesize, analyze and present project data and findings that influences action and gives insights into the department (e.g., CEO Functional Business Review)
• Develop impactful presentations for internal and external audiences
• Execute creative analyses and provide insight to identify issues and arrive at recommendations
• Collaborate with a centralized team of business support that covers key Control Management reporting and programs
• Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department
• Apply structured problem-solving and design thinking to address top strategic priorities
• Develop a detailed understanding of current-state Control Management processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative businesssolutions required to increase efficiency
• Build and foster strong partnerships with cross functional teams (i.e. HR, other LOB / Firmwide Control Management, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment and objectives

Required qualifications, capabilities, and skills

• Mimimum 4 years of financial services experience in Communications, Strategy, Controls, Audit, Risk Management, or Compliance
• Broad professional and operational knowledge of CCB businesses, operations, policies, procedures, risk, and controls
• Exceptional oral and written communication skills, with the ability to collaborate and influence stakeholders at all levels
• Demonstrated ability to deliver impactful presentations and engage effectively in one-on-one interactions, with meticulous attention to detail and outstanding follow-through
• Strong sense of urgency and organization, providing high-level support to senior leadership
• Proficiency in PowerPoint, LLM, Excel, and Word, with the ability to develop compelling executive presentations that drive direction and initiatives
• Ability to craft clear, compelling narratives that communicate priorities, initiatives, and updates to senior leadership
• Excellent strategic vision, understanding business and industry direction, and able to motivate and influence others at all levels
• Creative and forward-thinking, capable of driving and influencing future engagement initiatives
• Proven track record of delivering executive-level projects and complex business initiatives
• Experience leveraging data, analytics, and AI tools to develop insightful reports and compelling narratives using advanced reporting tools