Contribution Accounting Processor

Zenith American Solutions, Inc.; Portland (OR); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Zenith American Solutions, Inc. is looking for a Contribution Accounting Processor in Portland, Oregon. This role involves providing account reconciliation and resolving customer inquiries for assigned Trusts, ensuring compliance with plans and company guidelines.

The ideal candidate will have at least a high school diploma, six months of related work experience, and proficiency in MS Office. Experience in a healthcare environment and bilingual skills are preferred. Remote work may be required based on business needs.

Qualifications

• Six months of related work experience such as bookkeeping, finance, banking, or accounting.
• Computer literate with the ability to learn new applications and systems.
• Proficiency with 10 key calculations.

Responsibilities

• Handles customer inquiries for billing questions via telephone and electronic modes.
• Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
• Prepares and processes contribution reports and reconciles reports to payments.

Skills

Proficiency with MS Office tools and applications

Bilingual English/Spanish communication skills

Third-party administrator processing

Bookkeeping and accounting

Education

High school diploma or GED

Job description

Position Summary

The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
• Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
• Receives and processes new employer contracts.
• Makes updates and maintains existing contracts.
• Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments.
• Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
• Submits deposits, requests stop payments, and reconciles batch files, making corrections when needed.
• Performs delinquency and payroll audit processing, including reporting, follow-up, and preparation for entry into computer system.
• Reviews, researches, corrects, and balances month end edit reports.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Six months of related work experience such as third-party administrator processing, bookkeeping, finance, banking, or accounting.
• Proficiency with MS Office tools and applications.
• Computer literate with ability to learn new applications and systems.Proficiency with 10 key calculations.

Preferred Qualifications

• Experience working in a healthcare environment or as a third-party benefits administrator.
• Bilingual English/Spanish verbal and written communication skills.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. May be required to work remotely based on business needs.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [e-mail], and we would be happy to assist you.