Contracts & Operations Coordinator - Guest Services

RiseMe; California (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in the United States is seeking an operations coordinator to perform all facets of the operations department, including tour reception, gifting and contract processing, in accordance with standard procedures.

The role supports Sales & Marketing and aims to project a professional atmosphere for guests. Responsibilities include greeting guests, qualifying tours, answering questions, distributing premiums, data entry into CRS/Epiphany, reconciling daily activity, and

Qualifications

• High School Diploma required.
• One year of general office experience.
• One year of customer service experience.

Responsibilities

• Greet and qualify touring guests and assign tours to Sales Agents.
• Provide excellent customer service; answer phones and assist owners with contracts.
• Distribute premiums to guests; reconcile daily gifts, tours and contracts.

Skills

Customer service

Office administration

Data entry

Education

High School Diploma

Tools

Central Reservation System (CRS) / EPNY

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Travel + Leisure Co. in the United States is seeking an operations coordinator to perform all facets of the operations department, including tour reception, gifting and contract processing, in accordance with standard procedures.

The role supports Sales & Marketing and aims to project a professional atmosphere for guests. Responsibilities include greeting guests, qualifying tours, answering questions, distributing premiums, data entry into CRS/Epiphany, reconciling daily activity, and