Contracts Manager

Novotech; Raleigh (NC); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Flexible working options

Paid parental leave

Flexible leave entitlements

Wellness programs

Ongoing development programs

Job summary

Novotech in Raleigh, NC is seeking a Contracts Manager to partner with Sales, Legal, Finance and Operations to ensure contracts are accurate, compliant, and executed efficiently. You will build and maintain full scope clinical study budgets in Excel, support contract negotiations, ensure templates and policies are followed, and drive timely execution to meet revenue targets.

The role emphasizes risk awareness, process improvement, and cross-functional communication in a fast-paced CRO

Qualifications

• 3-5 years of CRO contracts/operations experience.
• Experience building and maintaining clinical budgets in Excel.
• Working knowledge of commercial contracts and approval workflows.
• Strong written and verbal communication; detail oriented.
• Ability to manage multiple deals and apply policies consistently.

Responsibilities

• Review and process customer contracts, amendments, renewals, and related documents.
• Build and maintain full scope clinical study budgets in Excel with macros and price mapping.
• Partner with finance to forecast and maintain revenue flow.
• Ensure agreements align with templates, policies, and fallback positions.
• Support contract negotiations by redlining terms within guardrails.
• Drive timely contract execution to meet deal timelines and revenue targets.
• Follow standard intake, review, approval, and execution processes.
• Identify deviations or risks and escalate appropriately.
• Use contract management and CRM tools to manage workflows and status.

Skills

CRO contracts experience

Budgeting in Excel

Attention to detail

Communication

Tools

CLM tools

Job description

About the Role

The Contracts Manager partners closely with Sales, Legal, Finance, and Operations to ensure contracts are accurate, compliant, and executed efficiently. This role focuses on operational excellence, deal velocity, and risk awareness while escalating non-standard issues as required.

Contract Review & Execution

• Review and process customer contracts, amendments, renewals, and related documents.
• Build and maintain full scope clinical study budgets (typically in Excel format) to include detailed Macros and price mapping.
• Partner with finance to maintain accurate forecasting and ensure positive revenue flow.
• Ensure agreements align with approved templates, policies, and fallback positions.
• Support contract negotiations by redlining terms within established guardrails.
• Drive timely contract execution to meet deal timelines and revenue targets.

Policy Adherence & Risk Identification

• Apply contract policies, approval requirements, and standard terms consistently.
• Identify deviations, risks, or non-standard terms and elevate appropriately.
• Partner with Legal and Contracts leadership to resolve issues within defined authority.
• Ensure contracts are complete, accurate, and audit-ready.

Process & Operational Support

• Follow standardized contract intake, review, approval, and execution processes.
• Contribute to continuous improvement by identifying process gaps or inefficiencies.
• Meet defined SLAs and quality standards for contract processing.
• Support peak volumes and shifting priorities in a deadline-driven environment.

Systems, Tools & Documentation

• Use contract management and CRM tools to manage contract workflows and status.
• Ensure contract data is accurate, complete, and properly stored.
• Maintain documentation and records in accordance with operational standards.
• Support adoption of new tools, templates, or processes as introduced.

Cross-Functional Collaboration

• Partner with Sales to clarify contract requirements, timelines, and next steps.
• Coordinate with Legal, Finance, and Operations on contract execution needs.
• Provide clear, professional communication to internal stakeholders throughout the contract lifecycle.

Experience and Qualifications

Required

• 3-5 years of Clinical Research Organization (CRO) experience in contracts, operations, sales operations, legal operations, or a related field.
• Experience building and maintaining full service clinical budgets in Excel
• Working knowledge of commercial contracts and approval workflows.
• Strong attention to detail and ability to manage multiple deals simultaneously.
• Ability to apply policies consistently and exercise sound judgment within defined guidelines.
• Strong written and verbal communication skills.

Preferred

• Experience with Contract Lifecycle Management (CLM) tools.
• Exposure to commercial models.
• Experience supporting Sales or revenue-generating teams.

  Salary

  Salary Band - Contracts Manager: $90,000 to 115,000 USD - Salary offered will be based on candidate's experience level.

  Benefits

  • flexible working options
  • paid parental leave for both parents
  • flexible leave entitlements
  • wellness programs
  • ongoing development programs

  Diversity and Inclusion

  Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.

  We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.

  We are a Circle Back Initiative Employer and commit to respond to every application.

  We look forward to contacting you regarding your application.

  Find out more about working at Novotech at: www.novotech-cro.com/careers