Contracts Coordinator (MA4/DBHR)

Washington State Health Care Authority; Olympia (WA); Remote; USD 90,000 - 115,000; Full time

Job summary

Washington State Health Care Authority (HCA) seeks a Contracts Coordinator to manage a large, complex contracting portfolio within the Division of Behavioral Health and Recovery (DBHR). You will coordinate contracts and federal grant submissions, train contract managers, and partner with OCP, OTA, and other divisions to align scope, methods, and timelines while minimizing audit risks.

You will lead, train, and mentor contract managers, ensure policy compliance, and serve as a trusted liaison

Qualifications

• Advanced ability to conduct and lead complex research and analysis across programs and data.
• Ability to evaluate programs and workflows to identify efficiency improvements.
• Knowledge of analytical methods for policy, rules, and organizational requirements.
• Proficiency in combining quantitative and qualitative data to develop meaningful measures.
• Experience leading multi-stakeholder projects with strategic impact.
• Ability to consult with managers and senior leaders and communicate findings clearly.
• Skill in guiding diverse groups, building consensus, and coaching analysts.

Responsibilities

• Plan, lead, and manage contract coordination for DBHR contracts and procurements.
• Escalate issues and risks to leadership and coordinate legal review of matters.
• Serve as liaison to shared services within HCA for contract administration.
• Coordinate large-scale, multi-faceted contracts and umbrella agreements.
• Act as backup contract manager and track contract completion dates.
• Direct DBHR contract managers and collaborate with OCP and DES policies.

Skills

Advanced research & analysis

Program improvement

Policy analysis

Data analysis & performance

Project leadership

Consultation & communication

Stakeholder facilitation

Education

Bachelor’s degree in public/business/public health or related field

Job description

Contracts Coordinator (Management Analyst 4)

This is a full-time, permanent, remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs.

All HCA employees are required to be Washington state residents upon their first day of employment.

The Opportunity

Bring structure and strategy to a large, high-impact contracting portfolio. The Division of Behavioral Health and Recovery (DBHR) is seeking a Contracts Coordinator to serve as the division’s subject matter expert for contracts and federal grants submissions. Working in DBHR’s Operations section, you will lead contract coordination across the division, manage large umbrella contracts, train contract managers, and partner with HCA’s Office of Contracts and Procurement (OCP), the Office of Tribal Affairs, and other divisions to keep work on track and minimize the risk of audit findings.

Key Responsibilities:

• The DBHR Contract Coordinator plans, leads, and strategically manages the contracting of DBHR by ensuring all contracts and procurements are tracked and there is agreed scope, procurement method, and timeline between DBHR and HCA programs/central services (finance, legal, OCP, DATA, Office of Tribal Affairs (OTA), etc.)
• Be responsible for timely escalation of issues and risks to DBHR leaders and OCP assigned points of contact to coordinate legal review and resolution of matters prior to escalating the issue or risk to agency leadership. This requires use of sound judgement, expert level organizational agility, and good communication skills.
• Act as a key liaison to shared services divisions within HCA for the administration of DBHR contracts and procurements.
• Utilize strong organizational and communication skills to facilitate, and coordinate, large-scale, multifaceted, highly political, confidential, and time sensitive contracts, and interagency umbrella agreements, at times supporting external contractors in the workplace at HCA and all relevant policies and procedures.
• Serve as backup contract manager for all DBHR contracts and be listed as such in documentation to ensure there is always a backup on contracts and track and be notified of contract completion dates across the division, serve as backup communication on contracts when a contract manager is out or has transitioned.
• Plan, leads, manages, and directs DBHR contract managers and their own contracts working closely with OCP contracting/procurement professionals and project managers in accordance with Department of Enterprise Services (DES) and HCA procurement, contracting, and purchasing policies and procedures.
• Conduct independent, comprehensive analyses of reports and work products submitted by contractors; establish and maintain systems of communication and tracking.

Why You’ll Love This Role:

• You’ll be the go-to contract contracts expert for one of HCA’s largest divisions, supporting behavioral health services across Washington.
• You’ll work on complex, high-visibility projects with leaders across HCA and partner agencies.
• You’ll share your expertise by training contract managers and shaping division-wide processes.
• You’ll work remotely, with occasional travel as business needs require.

What You Bring:

You are a highly organized, detail-oriented professional who enjoys bringing structure to complex work. You use sound judgement to spot risks early and know when to elevate them. You communicate clearly, negotiate effectively, and build strong partnerships with colleagues at every level, from line staff to senior leaders. You handle confidential and politically sensitive matters with discretion, manage multiple projects independently, and enjoy helping others build their skills.

Required Qualifications

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Advanced Research and Analytical Thinking- Demonstrated expertise in conducting and leading complex research and analysis involving multiple programs, business functions, data sources, and competing considerations to develop actionable recommendations.
• Business Process and Program Improvement- Demonstrated ability to lead evaluations of complex programs, business processes, organizational structures, and workflows to identify and implement solutions that improve efficiency, effectiveness, accountability, and service delivery.
• Policy and Organizational Impact Analysis- Demonstrated knowledge of analytical methods used to interpret complex laws, rules, policies, standards, and organizational requirements and assess their operational, programmatic, and organizational impacts.
• Advanced Data Analysis and Performance Management- Demonstrated proficiency in integrating and evaluating quantitative and qualitative information from multiple sources, developing meaningful performance measures, assessing organizational effectiveness, and recommending improvements.
• Complex Project and Initiative Leadership- Demonstrated ability to lead complex projects and organizational initiatives involving multiple stakeholders, competing priorities, significant dependencies, and broad organizational impacts.
• Management Consultation and Communication- Demonstrated expertise in providing consultation to managers and senior leaders on complex analytical issues and effectively communicating findings, risks, alternatives, and recommendations to technical and nontechnical audiences.
• Leadership and Stakeholder Facilitation- Demonstrated skill in leading collaborative analytical efforts, facilitating diverse stakeholder groups, resolving competing perspectives, building consensus, and providing technical guidance to analysts and staff.

Required Competencies:

Equity lens – All HCA employees are required to consider equity in their decisions, processes, and day-to-day work, including how their work may affect the people and communities we serve.

The ability to take action to learn and grow – You take action to learn and grow by seeking new perspectives, learning from experiences, and using what you’ve learned to continuously improve how you work and serve others.

The ability to take action to meet the needs of others – You take action to meet the needs of others by listening, understanding different perspectives, and responding with care, respect, and solutions that support the people of the communities we serve.

Preferred Qualifications

While these are not required, having them may help you stand out as an applicant.

• Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.
• Demonstrated skill in organizing work, coordinating activities, managing competing priorities, and meeting established deadlines to support efficient and effective operations.
• Demonstrated ability to collaborate across organizational boundaries, build and train effective teams, evaluate existing programs and processes, and implement improvements that enhance operational effectiveness.
• Demonstrated proficiency in independently managing multiple activities and projects from initiation through completion, establishing priorities, exercising sound judgment, and making informed decisions with limited supervision.
• Superior communication and interpersonal skills and professionalism, especially the ability to communicate, negotiate, listen, and partner with a variety of individuals and groups internal and external to HCA.
• Demonstrated ability to influence, develop, and improve complex systems and business processes while effectively addressing multiple competing organizational priorities.
• Demonstrated knowledge of grant administration or medical contracting principles, practices, and requirements, including project management methods and processes.
• Demonstrated proficiency in utilizing software applications, analytical tools, and data analysis techniques to extract, evaluate, interpret, and communicate information from multiple systems.

About the Division of Behavioral Health and Recovery (DBHR)

DBHR provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer, and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, and mitigating the effects of problem gambling on the individual and family. DBHR brings operational elements such as substance use and mental health into closer working relations to serve individuals more effectively and efficiently. The DBHR Contracts Coordinator is located within the Operations Team, a section with Division of Behavioral Health and Recovery. The position is supervised by the Behavioral Health Operations and Planning Manager.

About the Washington State Health Care Authority

Better Health. Better Care. A Healthier Washington.

At HCA, we work to ensure people across Washington have the opportunity to be as healthy as possible. As the State’s largest health care purchaser and behavioral health authority, HCA serves nearly 3 million Washington residents through Apple Health (Medicaid), Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs, and behavioral health services. Through this work, HCA purchases and coordinates care coverage, supports behavioral health prevention, treatment, crisis response, and recovery and helps strengthen access to high-quality care across Washington.

More than a benefits package:

We want our employees to have the support, flexibility, and benefits they need to do their best work and build a career that works for their life. As a Washington State HCA employee, you’ll have access to a comprehensive benefits package that supports your health, financial well-being, and work-life balance. Our benefits are designed to support you today while helping you plan for the future. Learn more about why HCA by visiting the Voices of HCA and the "Who we are" section of our website.

Your total compensation is more than your paycheck:

• Remote work and flexible schedules
• Medical, dental, vision, and basic life insurance
• Paid vacation, sick leave, and 12 paid holidays
• Paid Family and Medical Leave (PFML)
• Retirement options to plan for the future
• Training and professional development opportunities
• Employee wellness programs
• Learn more about Washington State Employee Benefits

Work Location and Schedule:

This is a full-time 40-hour-per-week remote position. Our standard business hours are Monday through Friday, 8 a.m. to 5 p.m., with alternative work schedules considered based on business needs and supervisor approval. In this role you will regularly collaborate with colleagues, agency leaders, state and federal partners, and other external partners or customers. Occasional travel may be required for meetings, training, or other business needs. All employees are required to report to our Olympia office on their first and final day of employment.

Our commitment to an inclusive workplace:

The Health Care Authority is an equal opportunity employer. We are committed to creating a workplace where employees are respected, included, and supported in bringing their experiences, perspectives, and ideas to work. Our commitment to inclusion is reflected in how we work together and serve the people of Washington. HCA also supports five voluntary employee led Employee Resource Groups (ERGs), which create opportunities for connection, community, learning, and professional growth.

Veterans:

We value the experience and skill veterans bring to the workforce and encourage veterans, transitioning service members, and military spouses to apply. Eligible veterans may qualify for veterans’ preference in accordance with Washington State Law. If you are claiming veterans’ preference, you must attach your applicable DD-214 documentation to your application. Please redact your social security number, date of birth, and any other sensitive information before uploading and attaching the document.

Need accommodations or have questions?

For inquiries, requirements, or assistance, contact Lisa Fleming, Human Resources Consultant (Recruiter) at [e-mail] and reference the recruitment title and job number in the subject line.

Technical Support

Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

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