Contracts Administrator Mid-Level

Serco; Norfolk (VA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with employer matching

Tuition reimbursement program

Life insurance and disability coverage

Employee Assistance Plan

Job summary

Serco Inc. is seeking a contracts administrator to cradle-to-grave federal contracts, including pre-bid opportunities, proposals, negotiations, awards, and administration. The role requires navigating high-risk contracts while coordinating with customers and senior leaders.

The position supports multiple locations with a hybrid schedule (2–3 days in office) including Norfolk/Virginia Beach, VA and other U.S. sites.

Qualifications

• Bachelor's degree required; NCMA certification preferred.
• Ability to obtain and maintain a security clearance; US Citizenship required.
• 5+ years of professional contracting/administration experience.
• Strong writing and analytical skills; demonstrated leadership.

Responsibilities

• Serve as primary point of contact with Customer Contracting Officer or Buyer.
• Coordinate with Finance, Legal, and business teams to resolve contract matters.
• Analyze contractual obligations and ensure compliance with laws and policies.
• Assist in NDA/TA and contract structure analysis for proposals.
• Lead negotiation strategy and team for contract issues.
• Manage various contract types, terminations, and closeouts.
• Identify changes to contract requirements and lead cost recovery proposals.

Skills

Contracting

Writing skills

Analytical skills

Leadership

Travel up to 10%

Education

Bachelor's degree

NCMA certification

Tools

Contract management software

Job description

Position Description & Qualifications

Serco Inc. is seeking a self‑motivated, career‑oriented Contracts Administrator to fill a challenging role in a quick changing, growing, and customer‑oriented culture. This is a fast paced, cradle‑to‑grave contracting position which will require the administration of a variety of federal contracts, handling of multiple pre‑bid opportunities, proposal activities, negotiations, contract award, and administration of the resultant contract. The Contracts Administrator will work directly with customers and senior leaders for this Business.

This role will be responsible for administering contract(s) with moderate to high risk. Successful performance will require a high degree of independent and creative judgment applied to goals and objectives of the corporation.

This position can be staffed at any of the locations listed below:

Hybrid work schedule with 2-3 days in office

• San Diego, CA

• Colorado Springs, CO

• Norfolk/Virginia Beach, VA

• Herndon, VA

In this role you will:

• Act as the primary point‑of‑contact with the Customer Contracting Officer or Buyer

• Serve as a focal point for communication with Finance, Legal, and business team members for resolution of contract matters and disputes

• Understand the business being conducted, the financial/analytical issues, and profit and loss implications

• Support proposal activity through preparation of NDA, TA, and the analysis of contract structure

• Perform risk analysis on RFP content and provide guidance to the proposal team

• Develop negotiation strategy and lead negotiation team for contractual issues

• Work with different contract types, terminate, and close out contracts

• Review and manage contractual obligations of the company to ensure that all terms and conditions are met

• Identify changes to contract requirements and costs and lead recovery through change proposals

• Analyze significant and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and business unit procedure and communicate results to team members

• Assist in identification, development, and implementation of new contract policy and processes

• Manage special projects when assigned

To be successful in this role you will have:

• A Bachelor`s degree

• Ability to obtain and maintain a security clearance

• US Citizenship

• A minimum of 5 years of professional working experience

• Professional certification through NCMA or a college

• Strong writing and analytic skills essential

• Demonstrated leadership skills

• Broad experience covering both services and product contracting

• An understanding of international, state, local and commercial contracting

• Ability to travel up to 10%

• Strong analytic skills

• Must be self‑motivated

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .