Contractor Sales Rep

84 Lumber; Queen Anne (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

84 Lumber is seeking a Contractor Sales Representative to sell products and services away from store locations, building a strong book of business and developing into an Outside Sales role. The role emphasizes relationship-building, product recommendations, and post-sale follow-up to ensure customer satisfaction.

The position offers a competitive salary range ($40,000–$70,000+) with negotiable terms and opportunities to advance to Outside Sales, depending on performance and market needs.

Qualifications

• Build and grow a book of business continuously.
• Create material estimates and read blueprints to determine needs.
• Source special order material for customers.
• Respond to inquiries or complaints from customers.
• Demonstrate excellent interpersonal and customer service skills.

Responsibilities

• Builds and maintains a network of sources to identify new sales leads.
• Communicates with customers to understand needs and suggest products/services.
• Demonstrates product functions and value based on customer needs.
• Maintains post-sale communication to ensure satisfaction and resolve issues.
• Keeps detailed records of sales activities and customer interactions.

Skills

Book of business

Material estimates

Blueprint reading

Customer service

Interpersonal skills

Organizational skills

Analytical thinking

Problem solving

Stress tolerance

Reading prints

Sourcing special orders

Job description

Overview

The Contractor Sales Representative (“CSR”) will customarily and regularly sell products and services offered by 84 Lumber to current and new clientele away from the 84 Lumber store locations. This position is responsible for creating positive customer relationships. The Contractor Sales Representative is building a book of business to become an Outside Sales Representative. Other duties may be assigned by Store Manager.

Pay Range: $40,000 - $70,000+ (negotiable)

Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

Qualifications

• Create and continually grow book of business and acquire new customers.
• Create material estimates/read blueprints.
• Source special order material.
• Respond to common inquiries or complaints from customers.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function in a high-paced and sometimes stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.

84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact [e-mail].