Contract Manager

CoxHealth; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Employer 401(k) match

Paid time off

Job summary

CoxHealth seeks a Contracts Manager to negotiate diverse provider contracts and manage reimbursement workflows. You will organize data, prepare contract summaries, and support system-wide contracting processes.

Minimum 3 years in healthcare contracting with strong negotiation, analytics, and policy understanding. This role requires reliable leadership and attention to detail within a busy health system environment.

Qualifications

• Bachelor’s degree or 4+ years of equivalent experience in business/healthcare contracting.
• Experience in healthcare contracting, managed care or payer environments preferred.
• Ability to analyze complex contract terms and compliance requirements.

Responsibilities

• Negotiate a wide range of contract documents (MCO, Medicare Advantage, Medicaid, commercial).
• Develop and implement contract tracking and reimbursement systems.
• Supervise staff and liaise with payors and CoxHealth Network policies.
• Analyze healthcare laws and their impact on CoxHealth Network contracts.

Skills

Negotiation skills

Financial reporting

Policy & compliance

Communication skills

Project management

Attention to detail

Education

Bachelor’s Degree in Business Administration, Finance or Healthcare Management

Tools

Excel

Word

Access

PowerPoint

Job description

Facility: Sunset Building: 2230 West Sunset Street, Springfield, Missouri, United States of America, 65807 Department: 1722 CoxHealth Network Scheduled Weekly Hours: 40 Hours: 8:00 AM – 5:00 PM Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant‑A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits: Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description:

Negotiate a multitude of contract documents, including, but not limited to, Managed Care Organization, Medicare Advantage, Medicaid Managed Care, Accountable Care, Commercial, workers compensation and employer group contracts; utilize standard contracting documents in these relationships; develop and implement contract ranking/qualifying system; develop and implement contract-tracking system; prepare contract summaries and updates; contract troubleshooting. This position is responsible for organizing, preparing and analyzing financial and other data for improved business intelligence. Develop a managed care contract reimbursement tracking system. Responsible for the development and oversight of policies and procedures for the contracting and provider reimbursement process. Primary manager of contract management system; serves as payor customer service liaison; manage/supervise staff; analyzes healthcare laws and their effects on existing CoxHealth Network “CHN” policies, procedures and managed care contracts. Able to organize, prioritize and multi‑task to execute projects and day to day work flow.

Education:

• Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management or a related field OR at least 4 years of equivalent experience

Experience:

• Required: 3 years’ experience in healthcare, managed care, insurance, healthcare consulting, legal, or a related field

Skills:

• Must have effective negotiating skills and above average knowledge of the current managed care environment. Local market knowledge preferred
• Working knowledge of healthcare industry
• Proficient in developing and an in depth understanding of financial and utilisation reports used to monitor contract performance and identify payer trends
• Ability to understand complex hospital/payor contract agreements and determine compliance standards are being adhered to
• Ability to think critically and objectively in high pressure situations
• Strong interpersonal and analytical skills
• Strong oral and written communication skills
• Extraordinary attention to detail
• Experience in developing policies & procedures producing efficiency
• Familiarity with common office equipment to include PC, fax machine, multi phone lines, copier and scanner
• 10-key, memory typewriter and copier
• Knowledge of Excel, Word, Access and Power Point software applications

Licensure/Certification/Registration:

N/A

At CoxHealth, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non‑clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION: To improve the health of the communities we serve.

OUR VISION: To be the best for those who need us.

OUR VALUES: Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you’re about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.