Contract Channel Sales Analyst

Electrolux Group; Charlotte (NC); Hybrid; CAD 97,000 - 124,000; Full time

Benefits offered by this job

Discounts on Electrolux products

Family-friendly benefits

Insurance policy plan

Extensive learning opportunities

Job summary

Electrolux Group North America is seeking a Contract Channel Sales Analyst to support growth and operations for the Contract Channel. You will manage pricing, quotes, forecasting support, and product transitions for key national accounts, partnering with Sales, Pricing, and Supply Chain to ensure accuracy and timely execution.

The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced environment, delivering value through cross-functional collaboration and process

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of experience in sales operations, pricing, contract administration, customer support, supply chain, or analytical function.
• Advanced proficiency in Microsoft Excel with data analysis and reporting.
• Experience with ERP systems; SAP preferred.

Responsibilities

• Manage customer quote creation, maintenance, implementation and renewal activities with pricing accuracy and approved strategies.
• Collaborate with Pricing to execute price loads, maintain pricing files and support price updates.
• Investigate and resolve pricing discrepancies, rebates, and escalations affecting account performance.
• Support daily Contract Channel operations by monitoring system exceptions and resolving order-related issues.
• Coordinate new product introductions and updates to ensure pricing accuracy and readiness.
• Collaborate with National and Builder Account Managers to analyze trends and forecast demand.
• Develop and maintain reporting, performance metrics, and business insights for decision making.
• Serve as liaison between Sales, Pricing, Product Management, Supply Chain and Customer Service to drive improvements.

Skills

Sales operations

Pricing

Data analysis

Excel

ERP experience

Education

Bachelor's degree

Tools

SAP

Job description

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Where you’ll be:

This position will be based in the Charlotte, NC HQ; hybrid work policy model.

All About the Role:

The Contract Channel Sales Analyst supports the growth and operational success of the Contract Channel by managing customer pricing, quote administration, forecasting support, new product implementation, and issue resolution for key national accounts. This role partners closely with Sales, Pricing, Supply Chain, Product Management, and Customer Service teams to ensure pricing accuracy, operational efficiency, and forecast visibility across strategic contract customers.

The ideal candidate is a highly analytical and detail-oriented professional who thrives in a fast-paced environment, enjoys solving complex business challenges, and excels at collaborating across functions to deliver exceptional customer experiences and business results.

Key Responsibilities:

• Manage customer quote creation, maintenance, implementation, and renewal activities while ensuring pricing accuracy and compliance with approved pricing strategies.
• Partner with Pricing teams to execute customer-specific price loads, maintain pricing files, validate pricing integrity, and support annual pricing updates.
• Investigate and resolve pricing discrepancies, rebate issues, and other customer-related escalations impacting account performance.
• Support daily Contract Channel operations by monitoring system exceptions, resolving order-related issues, and maintaining operational workflows.
• Coordinate new product introductions, product transitions, and discontinued product updates to ensure accurate pricing, quoting, and customer readiness.
• Collaborate with National Account Managers and Builder Account Managers to analyze business trends, support demand forecasting, and improve forecast accuracy.
• Develop and maintain reporting, performance metrics, and business insights to support decision-making and channel performance.
• Serve as a key liaison between Sales, Pricing, Product Management, Supply Chain, Customer Service, and Contract Channel customers to drive issue resolution and continuous process improvement.

Minimum Qualifications

• Bachelor’s degree
• 3+ years of experience in sales operations, pricing, contract administration, customer support, supply chain, or a related analytical function.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Experience working with ERP systems; SAP experience preferred.
• Proven ability to analyze data, manage multiple priorities, and support cross-functional business initiatives in a fast-paced environment.

Benefits highlights:

• Discounts on our award-winning Electrolux products and services
• Family-friendly benefits
• Insurance policy plan
• Extensive learning opportunities and flexible career path

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on: Electrolux Group North America:

https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [e-mail]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of this request.

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