Contract Administrator

ITT Inc.; Town of Seneca Falls (NY); On-site; USD 55,200 - 82,200; Full time

Job summary

ITT Goulds Pumps in Seneca Falls, NY is seeking a Contract Administrator with contract administration and customer service experience. The role involves entering, administering and managing contracts with technical specifications to meet customer requirements, including reviewing specifications, project plan management, order reconciliation and change-order documentation.

The ideal candidate will reconcile orders, verify pricing, review customer specs with the team, and manage software/hardware

Qualifications

• 2-4 years college degree with 1+ years of experience preferred; high-school diploma with equivalent experience required.
• Strong written and verbal communication skills required.
• ERP and MS Office experience required.

Responsibilities

• Reconcile, configure and enter orders; address and resolve unacceptable clauses with sales, distributor, and/or customer purchase orders or terms and conditions.
• Review order header file and purchase order for pricing and correct multiplier levels.
• Review customer technical specifications with team to ensure hardware and software requirements are scheduled appropriately.
• Reconcile and enter all software, hardware, QA & tagging requirements into ERP system, order tracking, document tracking with the configurator, ERP system, order entry and processing system.
• Draft purchase requisitions for major buy-out items such as motors, tanks, valves; identify and pass specification details to buyer and/or sub-vendors.
• Identify all comments and changes required to drawings; initiate changes through FOCN process and document tracking.

Skills

Communication

Customer service

Detail-oriented

Team player

Education

2-4 years college degree

Tools

ERP system

MS Office

Job description

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15 000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA.

• Flow Technologies: A global leader, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps and Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry‑Burrell.
• Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
• Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.

Position Summary

ITT Goulds Pumps is looking for a Contract Administrator to join their team in Seneca Falls, NY. The ideal candidate will have previous customer service and/or contract administration experience. The Contract Administrator will enter, administer, and manage contracts with technical specifications in order to meet customer requirements. This includes reviewing customer pump specifications, project plan management, order reconciliation, and change‑order and document management. The Contract Administrator will provide support to the sales, customer service, and finance team, and to vendors and customers and other internal customers to support the business.

Essential Responsibilities

• Reconcile, configure and enter orders: Address and resolve unacceptable clauses with sales, distributor, and/or customer purchase orders or terms and conditions.
• Review order header file and purchase order for pricing and correct multiplier levels.
• Review customer technical specifications with team to ensure all hardware and software requirements are scheduled appropriately.
• Reconcile and enter all software, hardware, QA & tagging requirements into ERP system, order tracking, document tracking with the configurator, ERP system, order entry and processing system.
• Draft purchase requisitions for major buy‑out items such as motors, tanks, valves, etc.; identify and pass specification details to buyer and/or sub‑vendors.

Administer Orders/Projects

• Identify all comments and changes required to drawings as noted by customer; initiate changes through FOCN process and document tracking, noting changes and their effect on schedules, hardware, etc. within the FOCN.
• Thoroughly review and sign acknowledgement copy of the customer PO if required.
• Receive, coordinate and resolve all software and hardware related questions generated by customers and interdepartmental personnel.

Assist Other Departments

• Finance department to resolve collection issues and clarify terms of purchase.
• Customer service reps in expediting shipment of outside purchases and informing inspectors & expeditors regarding job status.
• Meet as required with commercial engineering to clarify applicable hardware and software requirements.
• Shipping or assembly floor to resolve manufacturing and shipping problems.
• Perform miscellaneous functions as required.

Position Requirements

• 2‑4 years college degree with 1+ years of experience preferred; high‑school diploma with equivalent experience required.
• Strong written and verbal communication skills required.
• ERP and MS Office experience required.
• Detail‑oriented and organized with a concern for quality.
• Excellent customer service skills and a team player.
• Basic product knowledge preferred.
• General understanding of T/C s, sales terms, freight terms, and payment terms.
• Ability to work in a fast‑paced environment.

Safety

Safety is a core value at ITT. Employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.

Equal Pay Act Statement

We aim to pay our employees fairly and competitively in the locations that they live and work. ITT offers a competitive salary and robust total rewards package, including health insurance, 401(k), short and long‑term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. The salary offered is based on several factors such as candidate experience, qualifications, location, and market and business considerations.

Equal Pay Act Range

Annual salary range is $55,200 to $82,200 plus benefits and incentive plans.