Contract Administrator

Switch; Las Vegas (NV); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Switch is seeking a Contract Administrator to support service order governance and contract administration processes, ensuring agreements are accurate, compliant, and ready for execution. You will partner with Sales, Legal, Finance, Billing, and Post-Sales to enable accurate transaction processing and smooth onboarding.

Join a fast-paced environment where you review orders, MSAs, and documentation, identify discrepancies, improve processes, and maintain contract templates and version control to

Qualifications

• 3 years of experience in Contract Administration or related field.
• Experience supporting Order to Cash or commercial operations.
• Experience reviewing contracts, Service Orders, or commercial documentation.
• Strong analytical and problem solving skills.
• Experience using Salesforce or similar CRM platforms.
• Strong written and verbal communication skills.
• Experience partnering with Sales, Finance, Legal and Operations teams.
• Preferred experience with contract lifecycle management or document management systems.
• Familiarity with billing operations, revenue recognition or service delivery processes.
• Experience supporting process improvement initiatives.

Responsibilities

• Review and validate Service Orders and sales transactions for completeness and accuracy.
• Verify Service Orders align with applicable Master Service Agreements (MSAs).
• Identify and resolve discrepancies involving pricing, dates, deliverables and commercial terms.
• Support deal reviews by identifying documentation and operational issues before execution.
• Review contract documentation for impacts to billing, implementation and service delivery.
• Partner with Finance and Billing to ensure agreements support accurate downstream processing.
• Maintain contract documentation templates and version control.
• Track Service Order accuracy, turnaround times and operational exceptions.
• Escalate non-standard contract terms or documentation issues to the appropriate stakeholders.
• Recommend improvements that increase efficiency, accuracy and compliance.
• Support testing and implementation of new contract administration tools and processes.

Skills

Contract Administration

Sales Operations

Analytical Skills

Verbal Communication

Written Communication

Process Improvement

Billing Operations

Contract Lifecycle

Document Management

Tools

Salesforce

Job description

Location

Las Vegas NV

About Switch

About SwitchAt Switch we dont just design build and operate data centerswe are enabling the technology of the future Led by Founder & CEO Rob Roy we believe in revolutionary innovation operational excellence and the principle of karma Switch is where talented people come together to EVOLVE the digital world We believe that innovation isnt just about technologyits about the people culture and purpose that make it happen Every Switch team member contributes to a mission greater than themselves to create the worlds most advanced digital infrastructure that powers the progress of humanity

Role Contract Administrator

As a Contract Administrator you will support Service Order governance and contract administration processes that help ensure commercial agreements are accurate compliant and ready for execution Your work enables efficient implementation billing and customer onboarding by maintaining the integrity of customer agreements and Service Orders You will partner closely with Sales Legal Finance Billing and Post Sales Operations to support accurate transaction processing and operational readiness

What You’ll Do

• Review and validate Service Orders and sales transactions for completeness and accuracy
• Verify Service Orders align with applicable Master Service Agreements MSAs
• Identify and resolve discrepancies involving pricing dates deliverables and commercial terms
• Support deal reviews by identifying documentation and operational issues before execution
• Review contract documentation for impacts to billing implementation and service delivery
• Partner with Finance and Billing to ensure agreements support accurate downstream processing
• Maintain contract documentation templates and version control
• Track Service Order accuracy turnaround times and operational exceptions
• Escalate non standard contract terms or documentation issues to the appropriate stakeholders
• Recommend improvements that increase efficiency accuracy and compliance
• Support testing and implementation of new contract administration tools and processes

What Were Looking For

• You consistently produce accurate work and pay close attention to detail
• You identify issues early and work collaboratively to resolve them
• You communicate effectively across Sales Legal Finance and Operations
• You thrive in fast paced high volume environments
• You manage multiple priorities while maintaining quality
• You look for opportunities to improve processes while maintaining compliance
• You balance speed accuracy and customer service

What You’ll Bring

• Required 3 years of experience in Contract Administration Sales Operations Deal Desk or a related field
• Experience supporting Order to Cash or commercial operations
• Experience reviewing contracts Service Orders or commercial documentation
• Strong analytical and problem solving skills
• Experience using Salesforce or similar CRM platforms
• Strong written and verbal communication skills
• Experience partnering with Sales Finance Legal and Operations teams
• Preferred Experience with contract lifecycle management or document management systems
• Familiarity with billing operations revenue recognition or service delivery processes
• Experience supporting process improvement initiatives

We recognize that qualified candidates may not meet every preferred qualification If your experience aligns with the core responsibilities of the role

Why Switch

A Culture of Karma

We are self motivated by karma ensuring our actions contribute to a positive supportive and forward thinking environment

Industry Leading Designs

Work with the most advanced data center technology on the planet and be a part of emerging technology development

Flexibility & Remote Opportunities

Whether in office hybrid or fully remote we offer the technology and support to keep teams connected and productive

Career Stability & Growth

In this expanding industry we invest in our people providing opportunities and advancement in a stable growing company

Generous Benefits Package

Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs and more

This is more than a jobits a mission

If youre ready to help ensure commercial agreements are executed accurately and support an exceptional customer experience