Contract Administration Manager I

Texas Health and Human Services; Killeen (TX); On-site; USD 71,000 - 120,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) seeks a Contract Administration Manager I in Killeen, TX to lead contract performance oversight and ensure compliance with state rules. The role supervises staff, coordinates with AES program areas, and manages risk and reporting across multiple contracts.

The position offers a day shift, potential telework options, and a comprehensive benefits package including defined benefit pension and generous leave.

Qualifications

• Requires experience in contract administration and monitoring.
• Knowledge of state procurement processes and compliance.
• Strong written and verbal communication skills.

Responsibilities

• Oversee contract performance and monitor activities with contractors and program staff.
• Lead a team of contracting professionals to ensure contract terms are met.
• Analyze operations and internal controls for reliability and compliance.
• Prepare reports with findings and recommendations for improvements.

Job description

Date: Aug 19, 2026

Location: KILLEEN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Administration Manager I

Job Title: Contract Administration Mgr I

Agency: Health & Human Services Comm

Department: AES OOA Ops-DDS Contract Mgmt

Posting Number: 20280

Closing Date: 09/02/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $6,377.50 - $10,785.83

Pay Frequency: Monthly

Salary Group: TEXAS-B-26

Shift: Day

Additional Shift: Days (First)

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: KILLEEN

Job Location Address: 400 STEFEK DR

Other Locations: Austin

MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK

The Texas Health and Human Services Commission (HHSC) Family Resources & Eligibility Services (FRES) Access and Eligibility Services (AES) Office of Administration (OOA) seeks a highly qualified candidate to fill the position of Contract Administration Manager within the Contract Operations, Eligibility Operations and Disability Determination Services (EODDS) Contracts Team. OOA is driven by its mission to lead with integrity and professionalism while supporting all stakeholders to provide excellent customer service. This position makes a significant contribution to OOA’s mission by performing advanced (senior level) contract administration work with the highest level of accuracy, timeliness and in accordance with HHSC standards.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned and must also perform other duties as assigned and necessary.

• EJF1. Oversees the operations and activities of managing and monitoring contract performance. Oversees the coordination and communication, individually and collectively, with AES program area staff, contractors, and state and local agencies to identify needs, resolve problems, and monitor and discuss effectiveness of programs and services. Leads a team of contracting professions to initiate, manage, and perform contract management and monitoring activities to determine if contracts follow the terms and conditions of the contract, including applicable state and federal regulations. Examines and analyzes management operations, internal control structures and systems, and accounting records for reliability, adequacy, accuracy, efficiency, and compliance with contract and legal regulations. Provides consultation and technical assistance to contractors on contract issues to prevent non-compliance. Evaluates system and process controls to ensure reliable validation of deliverables. Assesses progress toward successful completion of performance requirements and outcomes. (25%)
• EJF2. Participates in the analysis of contractual issues and oversees the preparation of reports of findings and recommendations. Reviews contractors’ data from multiple data systems for all service areas, determine trends, and makes recommendations for improvements and/or plans of correction to resolve operational and compliance problems. Coordinates and/or prepares responses to issues, inquiries and correspondence concerning contractor’s functions and activities. Collaborates with program area staff to coordinate reviews, consultation, and technical assistance. Meets with contractors and representatives of governmental agencies to answer contract questions. Monitors plans of correction to ensure improvements are sustained. (25%)
• EJF3. Oversees risk assessments and determines the methodology and frequency of monitoring activities, which may include but is not limited to, billing validation, on-site visits, desk reviews, process improvement monitoring, and team approach monitoring. Monitoring activities will include fiscal monitoring, programmatic monitoring, and administrative monitoring to meet required internal control components, including financial and accounting controls, administrative controls, organizational controls, and program and operational controls. All monitoring findings will result in follow-up actions to ensure findings are resolved. Collaborates with program area staff to identify and resolve issues. Collects information and prepares responses as directed by leadership. (20%)
• EJF4. In coordination with the contract teams and program area staff, ensures the completion of the risk assessment tool for all applicable contracts to prioritize monitoring activities and establish monitoring plans. Coordinates with the staff to document the contracts that will be monitored during and established timeframe, document the monitoring activities developed for individual contracts based on the complexity, value, and risk of the contract, and tracks the status and progress of monitoring requirements. (20%)
• EJF5. Facilitates contract termination and closeout, including the review and analysis of all program reports and actions, equipment reconciliation (if applicable), and record disposition according to contract terms. (5%)
• EJF6. Serves/participates on committees regarding assigned contract/program area, new departmental statewide initiatives, and redesign of contract related processes, to include the development and implementation of effective techniques for evaluating performance and compliance. (5%)

Knowledge

• Knowledge of the principles and practices of contract administration, management, and monitoring.
• Knowledge of contract performance analyses and monitoring procedures.
• Knowledge of state and federal laws, rules, regulations, policy and procedures relevant to contracts.
• Knowledge of policies, functions, and operations of governmental entities.

Skills

• Skill in critical thinking.
• Skill in communicating effectively both orally and in writing.
• Skill in establishing and maintaining effective working relationships.
• Skill in operating a personal computer.
• Skill in time management.
• Skill in project management.
• Skill in effective oversight to include planning, development and implementation of systems and processes.
• Skill in the use of standard office equipment and software.
• Skill in excellent oral and written communication.

Abilities

• Ability to identify and analyze problems, evaluate alternatives and propose effective solutions.
• Ability to prioritize and complete multiple tasks within tight deadlines.
• Ability to interpret and analyze statutes.
• Ability to analyze, evaluate and summarize management records for accuracy and conformance to procedures, rules, and regulations and to draft clear and concise reports and correspondence regarding findings.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to deal effectively, courteously, and discretely with staff and the public through telephone, email, and personal contact.
• Ability to work independently within the context of role expectations and responsibilities.
• Ability to maintain confidential information.

Registration or Licensure Requirements

Must possess a current and valid Certified Texas Contract Manager (CTCM) certification issued by the Texas Comptroller's Office or secure CTCM within 6 months of hire date.

Initial Selection Criteria

Graduation from an accredited four-year college or university with major course work in a field relevant to the health and human services is generally preferred. Position related experience may substitute for college degree. At least three (3) years' experience managing solicitations, contracts, or amendments, or three (3) years' experience working with HHSC programs, and 1-2 years of management experience preferred.

Additional Information

Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers.

Applicants who have a non-fraud over payment with an outstanding balance must agree to repay the over payment balance as a condition of employment.

Applicants selected for hire will be required to pass a fingerprint criminal history background check.

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need. This is a telework-eligible position. Must be willing to travel to State Office (701 W. 51st St., Austin, TX) based on business needs.

The work schedule for this position is 8:00 am - 5:00 pm, Monday - Friday. Supervisors may consider alternate work schedules after the first six months of employment based on performance, responsibilities, and the needs of the team. However, alternate work schedules are not guaranteed.

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx. For more information on military occupational specialty codes, see the Military Crosswalk Guide.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Killeen

Nearest Secondary Market: Temple