Contract

Zohorecruit; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

Tri-Force Consulting Services, Inc. is seeking an onsite IT support specialist for the DCAS Testing Center in Brooklyn, NY.

The contract role requires weekend availability during exam schedules and entails maintaining and troubleshooting Windows and macOS systems at the testing facility. The candidate will install, configure, and support PCs, printers, and related peripherals, while coordinating with departments to minimize downtime and ensure reliable operation in a high-demand environment.

Qualifications

• 4–6 years of experience supporting PC hardware, software, printers, and related peripherals.
• Experience with Windows and Office 365 (Outlook) applications.
• Familiarity with Apple macOS and Oracle client-based applications.
• Experience with Active Directory and networking equipment.
• Knowledge of Ethernet cabling and TCP/IP networking.

Responsibilities

• Provide dedicated onsite support for PC hardware, software, and peripherals at the DCAS Testing Center (149 Pierrepont Street, Brooklyn, NY 11201).
• Install, update, and maintain computer systems, including Windows and macOS platforms.
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
• Deploy and configure desktops, laptops, handheld devices, and printers.
• Perform routine system administration tasks and assist with computer-related services for users.
• Conduct hardware and software evaluations, technical reviews, and recommendations.
• Coordinate with departments to support project requirements and ensure minimal downtime.
• Document technical issues and resolutions and maintain accurate support records.
• May be required to provide support at other MTAs locations as assigned.
• Must be capable of moving and lifting equipment as necessary.

Skills

PC hardware

Windows OS

macOS

Active Directory

Networking (TCP/IP)

Device provisioning

Education

A+ certification

Network+ certification

Tools

Autopilot

Oracle Client

Job description

Tri-Force Consulting Services, Inc. | Contract

Brooklyn, NY 11201, United States | Posted on 07/21/2026

Location: Onsite Support at DCAS Testing Center (149Pierrepont Street, Brooklyn, NY 11201)

Duration: 6 Months

Job Description

*THIS POSITION WILL REQUIRE CONSULTANT TO WORK ONSITE AND BEAVAILABLE ON WEEKENDS – WHENEVER EXAMS ARE SCHEDULED.

Overview:

This position’s primary responsibility is to provide onsitetechnical support for the DCAS Testing Center computers located at 300 CadmanPlaza. The candidate will support and maintain computer hardware and softwareused in the testing center, ensuring reliable operation of all systems in ahigh-demand environment. This includes installation, configuration,troubleshooting, and maintenance of both Microsoft Windows and Apple operatingsystems.

Responsibilities:

• Provide dedicated onsite support for PChardware, software, and peripheral devices at the DCAS Testing Center (149Pierrepont Street, Brooklyn, NY 11201).
• Install, update, and maintain computer systems,including Microsoft Windows and Apple macOS platforms.
• Troubleshoot and resolve technical issuesrelated to hardware, software, and network connectivity.
• Deploy and configure desktops, laptops, handhelddevices, and printers.
• Perform routine system administration tasks andassist with computer-related services for users.
• Conduct hardware and software evaluations,technical reviews, and recommendations.
• Coordinate with departments to support projectrequirements and ensure minimal downtime.
• Document technical issues and resolutions andmaintain accurate support records.
• May be required to provide support at other MTAlocations as assigned.
• Must be capable of moving and lifting equipmentas necessary.

Preferred Qualifications:

• 4 to 6 Years of Experience Proficiency insupporting PC hardware, software, printers, and related peripherals.
• Experience with Microsoft Windows and Officesuite of applications (Microsoft 365 Suite, Outlook...).
• Familiarity with Apple operating systems.
• Familiarity with Oracle client-basedapplications.
• Experience with Active Directory and networkingequipment.
• Knowledge of Ethernet cabling and networkingprotocols such as TCP/IP.
• Experience with CAD software and technicaldrawings is a plus.
• A+ and Network+ certification preferred
• Strong interpersonal skills and excellent oraland written communication abilities.
• Experience with Device provisioning (Autopilot)

About Us:

Since 2000, Tri-Force Consulting Services ( https://triforce-inc.com ) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.