Continuous Supervisor - C Shift Nights (12 hours - 4 on / 4 off)

NGK Ceramics USA, Inc.; Mooresville (NC); On-site; USD 65,000 - 88,000; Full time

Job summary

NGK Ceramics USA, Inc. in Mooresville, NC is seeking a Continuous Supervisor for the D Shift Nights (12 hours on, 4 off). The role leads production teams, coordinates training, and drives improvements while ensuring safety, quality, and productivity targets are met.

The supervisor will monitor performance, manage overtime, and collaborate with maintenance, quality, and planning functions to sustain efficient operations in a fast-paced manufacturing environment.

Qualifications

• Must have Associate Degree in business or engineering or equivalent manufacturing experience.
• 2 years of supervisory experience in a manufacturing environment.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedures.

Responsibilities

• Supervises technical leads and production team members to ensure safe, efficient, and quality-driven operations.
• Plans and assigns work, implements policies, and drives improvements in methods, equipment, and procedures.
• Balances quality, productivity, costs, safety and morale; tracks absenteeism, timekeeping and PTO.
• Coordinates resources to troubleshoot and resolve process issues to minimize downtime.
• Provides coaching and development for shift members and adheres to discipline processes as needed.
• Works with Quality and Production Planning to maintain inventory levels and meet customer demands.

Skills

Customer Focus

Subordinate Development

Integrity & Accountability

Respect & Humility

Teamwork

Communication

Decision Making & Problem Solving

Dependability / Self-Management

Interpersonal Skills

Motivation & Commitment

Safety & Environmental Awareness

Education

Associate Degree in business or engineering

Job description

Continuous Supervisor - D Shift Nights (12 hours - 4 on / 4 off)

Job Category : Production

Requisition Number : SUPER003091

• Posted : November 4, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Mooresville, NC 28115, USA

Description

FLSA STATUS: Exempt DEPARTMENT NAME: NGKACU

DEPARTMENT CODE: NGKACU REPORTS TO: Area Manager

____________________________________________________________________________________

POSITION SUMMARY

The Supervisor supervises technical leads and team members involved in production, assembly, fabrication, finishing or maintenance operations. The Supervisor plans and assigns work; implements policies and procedures; and recommends improvements in production methods, equipment, operating procedures and working conditions. He/she will effectively balance quality, productivity, costs, safety and morale to achieve positive results in all assigned areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned):

• Supervises all processes in the assigned area(s) to ensure safe and efficient operations as it relates to quality and productivity.
• Balances quality, productivity, cost, safety and morale to achieve positive results in all areas. Work to continuously improve in all areas.
• Track absenteeism, timekeeping and Paid Time Off (PTO) of all members on their assigned shift.
• Coordinates resources to address, troubleshoot and promptly resolve process related issues in order to minimize downtime and maximize productivity.
• Responsible for the completion of required training and training records of all members of their assigned shift
• Resolves employee issues through the proper channels, utilizing successful conflict resolution methods and fairly exercising the progressive disciplinary process as necessary.
• Manages area performance measures, targets and objectives; provides regular progress reports; and facilitates continuous improvement through Kaizen activities, cross-departmental teams, special projects and initiatives, as assigned.
• Works to ensure positive employee relations and work environment through effective communications; addresses employee concerns promptly, through the fair and consistent administration of company policies.
• Provides employee coaching and development by coordinating the time and resources available to meet identified training needs and approved developmental opportunities.
• Supports all safety initiatives; adheres to and enforces all safety policies; takes the lead in accident investigations for the assigned area(s); coordinates immediate responses to workplace injuries; and works closely with guards on matters of plant security. Performs accident investigations.
• May assist with employment decisions and hiring recommendations working in conjunction with Human Resources and the Area Manager.
• Works closely with other groups such as Quality and Production Planning to ensure proper inventory levels; and consistently meets customer quality and production demands.
• Participates in PM (Preventive Maintenance); MMOL (Machine Maintenance Operator Leader); and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain) activities, as needed.
• Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials

III. SUPERVISORY RESPONSIBILITIES

• The Supervisor has supervisory responsibilities in the assigned area(s).

IV. REQUIRED COMPETENCIES

• Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction.
• Development of Subordinates: Provides accurate and objective assessments of member/team knowledge, skills and abilities; effectively trains, counsels and coaches subordinates to improve performance; develops action plans, provides challenging assignments and opportunities to build and/or improve needed capabilities; works behind the scenes to enable, encourage and empower others to achieve and succeed.
• Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn’t misrepresent him/herself for personal gain.
• Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism.
• Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely.
• Communication: Conveys information clearly in writing and speech; listens effectively and responds appropriately; communicates in a timely manner; is open and honest; keeps and uses confidential information with discretion; adjusts to a level understandable for the audience.
• Decision Making and Problem Solving: Searches for creative, innovative new ideas; displays sound judgment; makes effective and appropriate decisions; acts promptly; is decisive; provides holistic solutions; identifies problems in advance; gathers and analyzes information; determines root cause; considers multiple factors.
• Dependability / Self-Management: Self-adheres to policy, schedules and procedures; carries out work assignments without close supervision; reliable and follows through on commitments; accepts feedback and pursues self-development; deals confidently with challenging circumstances.
• Interpersonal Skills: Gets along well with others; cooperative, flexible and responsive; actively contributes to team goals; values diversity; demonstrates respect; appreciates opinions; builds unity; communicates constructively.
• Motivation and Commitment: Proactive positive approach; dedicated to responsibilities; gives extra effort; adapts to change in a positive, constructive manner; needs little supervision; seeks additional assignments.
• Safety & Environmental Awareness & Compliance: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or insecure conditions and takes corrective actions.

REQUIRED AND PREFERRED QUALIFICATIONS

Required Education and/or Experience

• Must be able to successfully complete all required job training
• Associate Degree in business or engineering field or equivalent experience in a manufacturing environment
• 2 years of supervisory experience in a manufacturing environment

Required Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from managers.

Required Mathematical Skills

• Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Required Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

VI. PHYSICAL DEMANDS

• While performing the duties of this job, the employee is frequently required to talk or hear; stand; walk; use hands to finger, handle, or feel; and reach with hands and arms;
• The employee is occasionally required to sit; climb or balance, and stoop, kneel or crouch.
• The employee may be required to have 20/20 vision (natural or corrected vision).
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

VII. WORK ENVIRONMENT

• While performing the duties of this job, the employee is may be exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration.
• The noise level in the work environment is usually moderate.

VIII. SAFETY REQUIREMENTS/PPE

• Safety glasses or goggles may be required while performing certain job duties.
• The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions.
• Safety shoes must be worn while on NGK property.

IX. EMPLOYMENT DISCLAIMER

This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.