Continuous Improvement Manager

Kelly Services; Cleveland (OH); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement savings plan

Holiday pay

Transit spending account

Paid sick leave

Job summary

Kelly Services is seeking a Continuous Improvement Manager for a 12-month on-site contract in Cleveland, OH. The role requires leading cross-functional improvement projects and coaching teams on Lean principles to drive productivity, quality, safety, and efficiency.

Responsibilities include facilitating Kaizen events, analyzing data, and reporting progress to leadership. Eligible candidates will have a bachelor’s degree and 5–10 years of CI experience, with strong communication and

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Operations Management, Industrial Engineering, or a related field.
• 5–10 years of experience in Continuous Improvement, Operations, Manufacturing, or Process Excellence.
• Experience leading cross‑functional improvement projects.
• Strong analytical and problem‑solving skills.
• Excellent communication, facilitation, and leadership abilities.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

Responsibilities

• Lead and facilitate continuous improvement projects using Lean, Six Sigma, Kaizen, and other improvement methodologies.
• Identify process improvement opportunities through data analysis, value stream mapping, and performance metrics.
• Develop and implement strategies to improve productivity, quality, safety, and operational efficiency.
• Facilitate Kaizen events, workshops, and problem-solving sessions.
• Coach and mentor employees on Lean principles and continuous improvement tools.
• Monitor KPIs and ensure achievement of improvement targets.
• Standardize processes and ensure sustainability of implemented improvements.
• Conduct root cause analysis using tools such as 5 Why Analysis, Fishbone (Ishikawa) Diagram, Pareto Analysis, FMEA.
• Collaborate with department managers to prioritize improvement initiatives.
• Support change management activities and encourage employee engagement.
• Prepare reports and presentations for leadership on project progress, savings, and business impact.
• Promote a culture of operational excellence and continuous learning.

Skills

Lean principles

Data analysis

Kaizen

Problem solving

Cross-functional collaboration

Leadership

Education

Bachelor’s degree in Engineering/Business/Operations/Industrial Engineering

Tools

Excel

PowerPoint

Job description

Continuous Improvement Manager

Kelly is hiring for a Continuous Improvement Manager for a 12-month contract role at Cleveland OH 44102 with our prestigious client.

Job Title: Continuous Improvement Manager

Primary Location: Cleveland OH 44102

12-month contract - On-site role

Monday – Friday - 7:30 AM - 4:00 PM

Pay rate: $62.50/hr

Responsibilities:

• Lead and facilitate continuous improvement projects using Lean, Six Sigma, Kaizen, and other improvement methodologies.
• Identify process improvement opportunities through data analysis, value stream mapping, and performance metrics.
• Develop and implement strategies to improve productivity, quality, safety, and operational efficiency.
• Facilitate Kaizen events, workshops, and problem‑solving sessions.
• Coach and mentor employees on Lean principles and continuous improvement tools.
• Monitor Key Performance Indicators (KPIs) and ensure achievement of improvement targets.
• Standardize processes and ensure sustainability of implemented improvements.
• Conduct root cause analysis using tools such as 5 Why Analysis, Fishbone (Ishikawa) Diagram, Pareto Analysis, Failure Mode and Effects Analysis (FMEA).
• Collaborate with department managers to prioritize improvement initiatives.
• Support change management activities and encourage employee engagement.
• Prepare reports and presentations for leadership on project progress, savings, and business impact.
• Promote a culture of operational excellence and continuous learning.

Qualifications:

• Bachelor’s degree in Engineering, Business Administration, Operations Management, Industrial Engineering, or a related field.
• 5–10 years of experience in Continuous Improvement, Operations, Manufacturing, or Process Excellence.
• Experience leading cross‑functional improvement projects.
• Strong analytical and problem‑solving skills.
• Excellent communication, facilitation, and leadership abilities.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Aff… (full paragraph omitted for brevity).