Continuous Improvement Manager

Octapharma Plasma, Inc.; Charlotte (NC); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Formal training

Health insurance

HSA

FSA

Tuition reimbursement

EAP

Wellness program

401k

Paid time off

Company holidays

Personal time

Résumé du poste

Octapharma Plasma, Inc. is seeking a Continuous Improvement Manager to lead enterprise-wide performance initiatives across our donation centers.

You will partner with leaders and SMEs to map current-state processes, identify gaps, and design future-state improvements using Lean and Six Sigma methodologies. You will develop KPIs, dashboards, and business cases, and guide cross-functional teams through pilots, sustainment plans, and impact tracking to deliver measurable results for the

Qualifications

• 5+ years of experience in operational excellence, project management, continuous improvement or related operational leadership roles.
• 5+ years of leadership experience managing teams and large-scale operational improvement projects.
• Experience supporting enterprise operational improvement or multi-initiative transformation efforts preferred.

Responsabilités

• Partner with leaders to identify challenges, performance gaps, and improvement opportunities.
• Conduct assessments, workflow observations, process studies, and data analysis to identify root causes.
• Facilitate structured problem-solving activities and cross-functional improvement workshops.
• Utilize Lean, Six Sigma and other methodologies to evaluate processes and develop improvements.
• Develop current/future state maps, standard work, and process improvement plans.
• Support KPI analysis, dashboards, scorecards and performance measurement tools.
• Assist in business case development and executive presentations with findings and outcomes.
• Collaborate with teams to design pilots, monitor adoption, and sustain gains.

Connaissances

Lean

Six Sigma

Data analysis

Project management

Leadership

Communication

Description du poste

ONLY ACCEPTING INTERNAL APPLICANTS There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

Continuous Improvement Manager

• Partner with leaders and subject matter experts to identify challenges, performance gaps, and improvement opportunities.
• Conduct assessments, workflow observations, process studies, and data analysis to identify root causes and improvement opportunities.
• Facilitate structured problem-solving activities including Voice of Customer sessions, focus groups, root cause analysis workshops, process mapping sessions, and cross-functional improvement workshops.
• Utilize Lean, Six Sigma, and other continuous improvement methodologies to evaluate current processes and develop improvement recommendations.
• Develop current state and future-state process maps, workflow documentation, standard work, and process improvement plans.
• Support in analysis of data and key performance indicators (KPIs) to identify trends, risks, and opportunities.
• Support design, development, and maintain key performance indicators (KPIs), scorecards, dashboards, and performance measurement tools.
• Support the development of business cases, recommendations, and executive presentations that communicate findings, opportunities, and expected outcomes.
• Conduct benchmarking activities, best practice research, and industry trend analysis to identify innovative solutions and operational improvement opportunities.
• Collaborate with leaders and cross-functional teams to evaluate potential solutions and support pilot design and testing activities.
• Monitor and evaluate initiative performance following implementation to validate results and identify additional improvement opportunities.
• Assist in developing sustainment plans, monitoring adoption, and identifying barriers to long-term success.
• Support Operational Excellence initiatives through project coordination, milestone tracking, action item management, and performance reporting.
• Build and maintain strong working relationships with operational leaders, center leadership teams, and corporate stakeholders.
• Facilitate meetings, presentations, workshops, and training sessions with leaders and stakeholders at all levels of the organization
• Develop communication materials, project updates, presentations, reports, and supporting documentation for Operational Excellence initiatives.
• Partner with deployment, operations, quality, training, and support teams to ensure solutions are practical, measurable, and aligned with business objectives.
• Stay informed on industry trends, emerging technologies, process improvement methodologies, and operational excellence best practices

This Is What It Takes

• 5+ years of experience in operational excellence, project management, continuous improvement or related operational leadership Roles.
• 5+ years of leadership experience managing teams and large-scale operational improvement projects
• Experience supporting enterprise operational improvement or multi‑initiative transformation efforts preferred

Physical Requirements

• Ability to sit for extended periods of time
• Ability to use a computer and other office equipment
• Ability to occasionally lift and carry up to 20 pounds
• Ability to reach, bend, and stoop as necessary
• Ability to communicate effectively, both verbally and in writing
• Ability to focus and concentrate on tasks for extended periods
• Ability to navigate the office environment safely, including stairs and elevators (if applicable)
• Ability to travel up to 50% via airplane or vehicle

Ability to use assistive devices if needed for mobility or communication

Do Satisfying Work. Earn Real Rewards And Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

INNER SATISFACTION.

OUTSTANDING IMPACT.