Continuing Education Operations Coordinator

Boston University; Boston (MA); On-site; USD 48,000 - 55,000; Full time

Job summary

Boston University is seeking an Operations Coordinator for the Office of Continuing Education. The role serves as the primary contact for visitors, faculty, speakers, and participants, delivering excellent customer service while supporting planning, coordination, and execution of continuing education courses for dental and non-dental professionals.

You will work with the Business Manager and Program Supervisor to ensure efficient day-to-day operations, handle registrations, payments, materials,

Qualifications

• Bachelor's degree required with excellent customer service and interpersonal skills.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and experience with registration systems preferred.
• Ability to handle confidential information professionally; self-motivated and adaptable.

Responsibilities

• Serve as the first point of contact by answering phone calls, greeting visitors, and responding to inquiries.
• Process participant registrations, payments, and required documentation with accurate records.
• Prepare, organize, and distribute course materials and certificates.
• Coordinate catering and other logistical arrangements for programs and events.
• Process and reconcile departmental financial transactions including reimbursements and expenses.
• Maintain office supplies and assist with planning and execution of educational programs.

Skills

Excellent customer service

Interpersonal skills

Strong organizational skills

Written and verbal communication

Microsoft Office Suite

Database or registration management

Education

Bachelor's degree

Tools

Registration software

Job description

Boston University is seeking an Operations Coordinator for the Office of Continuing Education. The role serves as the primary contact for visitors, faculty, speakers, and participants, delivering excellent customer service while supporting planning, coordination, and execution of continuing education courses for dental and non-dental professionals.

You will work with the Business Manager and Program Supervisor to ensure efficient day-to-day operations, handle registrations, payments, materials,