Content & Public Information Specialist - Flexible/Hybrid

State-of-Iow; Des Moines (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work environment

IPERS retirement

Health insurance

Vacation & holidays

Life and disability insurance

Retirement savings (RIC)

Flexible Spending Accounts

Job summary

The Iowa Department of Management (DOM) is seeking an Information Specialist 1 to support departmental communications and public-facing information. The role ensures accurate, accessible, and brand-consistent content on the department’s website and Policy Hub, manages records, and supports responses to public information requests.

You will create, edit, and maintain content in a CMS, ensure WCAG/Section 508 compliance, coordinate retention schedules, and assist leadership with payroll and policy

Qualifications

• Experience creating and managing public-facing website content in a CMS.
• Knowledge of accessibility standards WCAG and Section 508.
• Strong organization, records management, and ability to handle public records requests.

Responsibilities

• Create, write, edit, and maintain public-facing content on dom.iowa.gov using a CMS.
• Ensure branding and accessibility compliance (WCAG, Section 508).
• Review digital materials for accessibility and coordinate remediation with IT staff.
• Establish and maintain retention logs and files for departmental publications, reports, and web content.
• Support responses to public information requests and payroll processing when needed.
• Provide daily administrative support to the Public Information Officer and other department leaders.
• Publish content as Policy Hub publisher and route technical issues appropriately.
• Coordinate with the CX Champion network as liaison for the department.

Skills

CMS content

Accessibility WCAG

Section 508

Records management

Public information requests

Data entry

Public speaking

Education

Bachelor's degree in journalism/public relations/graphic design/communications

Tools

Microsoft Office

Microsoft Teams

Job description

The Iowa Department of Management (DOM) is seeking an Information Specialist 1 to support departmental communications and public-facing information. The role ensures accurate, accessible, and brand-consistent content on the department’s website and Policy Hub, manages records, and supports responses to public information requests.

You will create, edit, and maintain content in a CMS, ensure WCAG/Section 508 compliance, coordinate retention schedules, and assist leadership with payroll and policy