Content Promotion Strategy Manager, iGaming

Socket.dev; New Jersey; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Paid time off

Paid company holidays

Job summary

Caesars Digital in New Jersey is seeking a Content Promotion Strategy Manager to shape and execute promotions across iGaming brands. You will lead cross-functional efforts, forecast costs and impact, and ensure compliant, on-brand campaigns from strategy through launch.

The role requires multi-project leadership, strong stakeholder management, and the ability to optimize offer ROI and player engagement.

Qualifications

• 3+ years of experience in iGaming or online sports.
• Understanding of iGaming platforms, player behavior, and regulatory environments.
• Fast paced environment, multiple tasks under time constraints.
• Able to handle high volume and sensitive team/player issues promptly.
• Ability to manage multiple projects and adapt to changing priorities.
• Respond to visual and aural cues.
• Must be able to work independently.
• Preferred: experience in regulated U.S. & Canadian markets.
• Familiarity with loyalty design, gamification, and experiential marketing.

Responsibilities

• Assist the Sr. Director in leading the design and implementation of content promotion strategy.
• Forecast promotional cost, redemption, and player-value impact of promotions.
• Partner across CRM, Promotion Execution, Publishing, Studio, VIP, and operations.
• Evaluate and report on offer ROI, NGR impact, engagement, and retention Metrics.
• Lead a team of one or more specialists to support promotions workflow.
• Act as key promotions contact for game suppliers.
• Develop strategies to cross-sell players between game categories.
• Ensure promotions and communications meet advertising, regulatory, and legal standards.
• Work with Creative Studio to deliver on-brand promo content (visual & copy).
• Partner with property and loyalty teams to leverage assets for promos.
• Conduct competitive analysis reporting and recommendations for campaigns.
• Manage the promotions communications tracker and Wrike tickets.
• Oversee reviews, deployment schedules, targeting criteria, and markets prior to launch.
• Manage promotion Terms & Conditions development and documentation.
• Build and maintain KQC’s for campaigns.

Skills

Communication

Negotiation

Stakeholder management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Content Promotion Strategy Manager supports the development and execution of content promotion strategies across Caesars iGaming brands, with a focus on driving player engagement, retention, and profitable growth. This role manages the day-to-day promotional workflow, coordinates campaign communications and execution, and partners across internal teams to bring promotions from strategy through launch while maintaining operational accuracy and regulatory compliance.

Key Relationships: External Vendors, Property Marketing and Operations Teams, iGaming Product Team, iGaming Marketing Team, iGaming CRM Team.

Responsibilities

• Assist the Sr. Director of Content Promotion Strategy in leading the design & implementation of the content promotion strategy across all of Caesars iGaming brands.
• Forecast promotional cost, redemption, and player-value impact of all content promotions.
• Partner across key stakeholder teams such as CRM, Promotion Execution, Publishing, Studio, VIP, and property operations.
• Evaluate and report on offer ROI, NGR impact, customer engagement, and retention metrics and make optimization recommendations.
• Effectively lead a team of one or more specialists to support in the promotions workflow process.
• Act as key promotions point of contact for game suppliers.
• Develop strategies to profitably cross-sell players between game categories.
• Ensure all promotions and communications meet advertising, regulatory and legal standards.
• Work closely with Creative Studio to deliver exciting on brand content (both visual and copy) for promotions.
• Partner with Caesars property and loyalty marketing teams leverage property assets for player promotions.
• Conduct regular and comprehensive competitive analysis reporting and recommendations for content promotions campaigns.

• Manage the promotional communications tracker and translate plans into assignments, timelines, creative requests, and Wrike tickets for the team.

• Oversee the communications review and approval process, deployment schedules, targeting criteria, and applicable markets prior to launch.

• Manage the development, review, and promotional Terms & Conditions, confirming materials are prepared and properly documented.

• Build and maintain KQC’s for promotional campaigns, ensuring the Publishing team has accurate information to execute.

Qualifications

• 3+ years of experience in iGaming or online sports.

• Working knowledge of Microsoft Outlook, Word and Excel.

• Understanding of iGaming platforms, player behavior, and regulatory environments.
• Exceptional communication, negotiation, and stakeholder management abilities.

• Fast paced environment, multiple tasks to be handled under time constraint.

• Must be able to handle a heavy business volume, and sensitive situations relating to team member and player problems, in a timely manner.

• Ability to simultaneously manage several projects and remain adaptable to changing priorities and unforeseen obstacles. to achieving objectives.

• Respond to visual and aural cues.

• Must be able to work independently.

  Preferred Experience

• Experience in regulated U.S. & Canadian markets.
• Familiarity with loyalty program design, gamification mechanics, and experiential marketing.

The salary range for this position is $60,000.00 - $75,000.00USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses. This role includes paid Personal Time Off and paid company holidays.

At Caesars Digital, We Don’T Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.